Mobile Access ensures customer satisfaction at top Greek hotel

As a newly-opened five-star hotel located in the heart of Thessaloniki, the property needs to meet its customers’ expectations to enjoy their stay from the moment they arrive while experiencing enhanced levels of safety.

Thanks to the successful deployment of Mobile Access by ASSA ABLOY Global Solutions together with certified partner EUROTEL Hospitality, guests can use their personal devices to effortlessly check-in without having to wait at the front desk.

Once checked-in, a secure mobile app on the customer’s device automatically receives a digital key to the guest room. By simply waving the device in proximity to the door’s Bluetooth Low Energy (BLE) reader, the guests immediately enter their room with the added confidence that any health concerns are minimized.

“Providing guests with enhanced convenience and gaining their trust with regard to their safety is a top priority for any hospitality business, but it is especially vital for us to maintain a reputation as a technologically-advanced hotel,” says Michael Chryrsochoidis, CEO at ONOMA Hotel.

Featuring ASSA ABLOY’s award-winning Seos technology, Mobile Access uses secure communication channels to deliver encrypted digital key and room number information to guest devices. The data is then securely stored in a digital strongbox located within the guest-facing mobile app until the user presents their device to the appropriate lock. A secure communication channel is again used to transmit digital key data to the BLE reader in order to grant guest room entry.

With our VingCard Essence door locks and VingCard Allure interactive door lock panels deployed to activate Mobile Access, ONOMA Hotel also enjoys a solution that fits in with the hotel’s modern décor through its sleek and minimalistic design.

To discover more about the features of VingCard Allure and VingCard Essence, please visit

https://www.assaabloyglobalsolutions.com/en/products/electronic-locks/vingcard-allure/

https://www.assaabloyglobalsolutions.com/en/products/electronic-locks/vingcard-essence/

For more information about ASSA ABLOY Global Solutions and our comprehensive line of electronic in-room safes and locking solutions for the hospitality industry, please visit www.assaabloyglobalsolutions.com/hospitality