Always at your service

From regular maintenance and repairs to training teams to the access experts, we offer a complete range of services for all makes and models. Our planned maintenance and service agreements keep your solutions up to date and prevent downtime.

Service Expert service for automatic and industrial doors

We provides comprehensive automatic door service, maintenance, and repair solutions for commercial and industrial facilities. Our factory-trained experts help minimize downtime, extend system lifespan, and ensure compliance with safety standards.

  • 24/7 Full Lifecycle Maintenance and Service Team

    We run a large professional technical team and a dedicated service fleet in Hong Kong and Macau to provide 24/7 emergency support. This service guarantees zero downtime for critical environments like hospital operating rooms, airports, and high-traffic logistics hubs.

  • Preventive maintenance, repairs, and upgrades you can trust

    Regular maintenance and timely repairs are essential to keeping your automatic and industrial doors running smoothly. Our certified technicians provide preventive care, compliance inspections, and 24/7 repair support for all major door systems.

  • Comprehensive support from factory-trained experts

    With years of service expertise, ASSA ABLOY technicians deliver fast diagnostics, component replacements, and performance optimization for every type of automatic and industrial door.

    • Diagnostic assessment and troubleshooting
    • Hardware repair and component replacement
    • Software updates and configuration
    • Performance optimization
    • Preventative maintenance
  • We offer specification for most doors

    From planning and design to construction and delivery, we can support you in meeting the requirements of your project. Benefit from our expert knowledge of  sustainability, aesthetics, functionality and regulatory compliance so you achieve a smooth flow of people, goods, and vehicles.

10 reasons to choose ASSA ABLOY for automatic door service

  • Customized to your needs
    Choose from three service levels, plus additional options, including on-demand support and CO₂-reducing refurbished spare parts.
  • Comprehensive maintenance with legal inspections
    Save on third-party inspection costs with preventive door maintenance that includes addressing safety issues.
  • Customer-focused services
    On-site responsible times between 4 and 48 hours, expert repair advice, and cost-effective solutions tailored to your needs.
  • Repair and maintenance to ensure compliance
    Certified inspections to ensure you meet the requirements of local codes and standards.
  • Manufacturer independent
    Qualified service technicians have a 90% first-time fix rate, regardless of the door manufacturer.
  • Extended system lifespan
    Ongoing maintenance of your automatic and industrial door systems can extend the life of the doors.
  • Expert support
    Over 30 years of experience, with highly qualified and skilled personnel.
  • 24/7 availability
    We offer 24/7 emergency repair assistance to keep buildings safe and give people total peace of mind.
  • Transparent communication
    Digital inspection reports, data extraction, and budgeting recommendations for full cost control.
  • Long-term value preservation
    A smart investment for optimal performance, including upgrades like energy efficiency settings and value enhancements.

We’ve got it covered

Maintenance is essential, but service can offer a lot more. Like using real-time monitoring to tighten up efficiency and bring down costs. Or choosing the upgrades that can keep your business at the cutting edge.

  • Repairs

    On rare occasions when something goes wrong, time is money. That’s why we’re one call away to get you back on track right away.

  • Maintenance

    Stay well ahead of regulations and safety standards while keeping your equipment in excellent working order. Our routine services keep safety and efficiency at the forefront.

  • Optimization

    Work smarter, not harder. Connect, control, and monitor equipment anywhere, anytime—and spot ways to streamline your operations and bring down costs.

  • Upgrades

    Every facility is different—but safety, security, and energy efficiency are always priorities. We’ll help you find the upgrades that work best for you, so you can always keep improving.

  • Specification

    All design professionals face challenges. ASSA ABLOY Singapore offers comprehensive, professional and FREE specification service for any openings.

  • Educational programs

    Would your team like to learn more about our solutions or perhaps you'd like to improve your own knowledge? Get in touch with us to learn more about our educational programs and trainings.