Service agreements that keep things running smoothly

Entrances are always on the go—or even open to the elements—so ours are built to last. They still need regular upkeep to keep them at their absolute best. That prevents problems before they start, saving you the hassle and expense of disruption and downtime.

With one of our flexible service agreements, you can set the level of care that’s right for you. Rest easy knowing our regular maintenance and safety checks are keeping your equipment in the best shape possible. Or take things to the next level with optimization and digital services.

Find the best service solution for your needs

A steady flow of people, goods, and services through your entrances every day is a sign of a healthy business. But heavy traffic also puts pressure on your pedestrian and industrial doors, and with every component working overtime to keep things running smoothly, problems may occur.

That’s why we offer the most comprehensive and flexible service solutions in the industry.

ur agreements cover a vast range of areas: from something more on-demand to help you improve operations and increase uptime, or access to predictive maintenance features to help you optimize performance, we can help. And if you prefer a more customized solution, we can also guide you in the right direction.

What can you expect from our services?

  • Automatic pedestrian doors

    From sliding and swing doors to revolving entrances, we help keep high-traffic entry points safe and efficient.

    • Routine safety checks

    • Proactive part replacements (rollers, brushes, sensors)

    • Access to ASSA ABLOY Insight for real-time door data

     

    • ecoLOGIC AI for sliding doors—automatically adjusts settings to reduce energy loss

    These services ensure consistent equipment performance and maximize uptime.

  • Industrial doors and loading bays

    High-speed doors, sectional doors, and dock levelers face heavy wear—and demand regular care to avoid costly breakdowns.

    • Preventive maintenance on motors, springs, seals, and bumpers

    • Legally required safety and function checks

    • Optional connection to the Insight platform for:

      • Obstruction detection and event logs

      • PreSense alerts and predictive planning

      • Site-wide service tracking

More safety, less downtime

Five ways a service agreement can save you time, money, and effort in the long run.

 

1. Put safety first: Keep staff and visitors safe, and spot any potential safety issues before they develop.

2. Prevent problems: Downtime gets expensive quickly. Keeping all parts and products in good shape helps prevent disruption.

3. Keep ahead of regulations: Local laws and industry safety standards can change over time—but we keep you up to date with the latest.

4. Stay energy efficient: We design systems that keep temperatures stable and energy costs down. Regular service helps them stay that way.

5. One partner that knows you inside out: We get to know your business as well as we know our products—so we’re by your side from day one.

Service agreements tailored to you

No two facilities are the same—so our service agreements are flexible too. Choose from packages that cover all the essentials, or we’ll work with you to shape an agreement just for your business.

  • Flexible service packages

    Our variety of service packages allow for a high degree of flexibility and tailored solutions to fit your needs.

  • Preventative maintenance

    As your partner, we increase uptime by regular planned service visits and replacement of old components.

  • Local compliance

    Local rules and regulations vary and change over time. Our service checks and maintenance programs always follow the latest development.

  • Digital and connected technology

    You get access to real-time data, analytics and a full-service overview for maximum control.

Leading digital transformation in service

By securely harnessing real-time data, ASSA ABLOY Insight, our digital platform, offers a wide range of value-added features for effective service, oversight, and control, all within a user-friendly interface.

Today, you can benefit from features such as notification and alarm management, service history and report overviews, arrival assignment, smartphone access, door utilization statistics, energy-saving AI algorithms, cost management tools, and much more, depending on your product type.

Level up with digital services

Connect, control, and monitor all your equipment anytime, anywhere. Add digital services to your service agreement and get real-time data that supercharges your efficiency.

  • Eyes on everything

    Get a 360 view of your system, spot and solve issues quickly, and get alerts if anything’s not working as it should.

  • Get the inside track

    All your service history, orders, invoices, expenses, checklists, and reports in one place. Spot patterns and track performance.

  • Let service take care of itself

    We monitor alongside you, and schedule service and maintenance as needed, so you don’t have to.

  • Contact us about digital services

Need experts guidance?

Get in touch with the ASSA ABLOY team to find the perfect entrance solution for your business.

ASSA ABLOY Entrance Systems Singapore Pte Ltd

Automatic doors
+5
Commercial and industrial doorsMegadoorLoading dock equipmentHigh-speed doors
Security entrance control

Automatic doors and security entrances

Industrial doors and docking

33, Ubi Avenue 3, #03-52 Vertex, Singapore, 408868

Service & repairs - Entrance automation

Automatic doors
+4
High-speed doorsCommercial and industrial doorsLoading dock equipmentSecurity entrance control

Service & repairs - Docking and industrial doors

Automatic doors
+4
High-speed doorsCommercial and industrial doorsLoading dock equipmentSecurity entrance control

Questions about our services?

We are ready to provide you with all the information and support you need