QiAccess™ is the access solution that works everywhere
What matters most is the trust your clients place in you. That’s why we created QiAccess, a next-generation digital access solution designed to honor that trust. And empowering caregivers to focus on what truly matters: your clients.
How does QiAccess™ work?
The QiAccess system solves a problem as old as the door itself. By creating real-time access it provides secure entry for the right person, at the right time.
The locks are opened from the QiAccess mobile app or with other credentials depending on preference: intuitive and easy to use. Access rights are securely stored on the user’s device and updated automatically upon login or changes, ensuring that locks can be operated even without network connectivity.
In situations where immediate access is required for people outside the team, for example in case of emergency, it is possible to grant temporary access using a one-time key via QiAccess app, SMS link, PIN-code or remote online unlocking.
Importantly, the digital keys created for different situations cannot be shared with anyone else. Every form of access is highly secure and managed by a designated operator.
Seamless integration with your care ecosystem
QiAccess integrates smoothly with:
- Existing care- and resource-planning tools
- Electronic health record systems
- Alarm and response centers
- Identity management platforms and access control systems.
Schedules, roles and responsibilities stay in sync so the right digital key reaches the right person automatically. With app-to-app integration, teams can work from a single app, reducing system complexity while keeping access, alerts and workflows fully coordinated and secure across the care organization.
Ready for both emergencies and daily care
Qi Access offers solutions for planned and unplanned access – and for every situation in between in independent living.
Planned acess
Scheduled or automated access according to schedule
- An administrator schedules a visit for a client and assigns it to the team members who will carry out the visit.
- Personal access is automatically created for the assigned team members based on the plan.
- A team member arrives and unlocks the client’s door using the QiAccess app.
- When leaving, the team member locks the door using the QiAccess app.
- The access event is logged, providing full transparency and traceability.
- If the plan changes, access rights can easily be updated centrally by the administrator.
Unplanned access
Temporary access in case of emergency
- The client activates the personal safety alarm
via the telecare alarm unit. - The operator identifies the digital lock at
the client’s door. - A digital one-time key or PIN code is sent to the emergency team.
- At the client’s location, the door is unlocked using the one-time key, the PIN code, or remotely by the operator.
- After the intervention, the emergency team locks the door when leaving.
- All information is logged in QiAccess or the preferred system for easy follow-up.
- The client activates the personal safety alarm
Everyone benefits from QiAccess™
Client: calm, safe and secure
- Fast and reliable help in case of emergency
- No risk of physical keys or permanent pin codes being lost, copied or stolen
- Only authorized personnel can unlock and enter
- Every visit is registered digitally and can be traced
Organization: effective with improved quality
- 5–10% time savings on key management
- The digital log serves as proof of delivery to the user
- Fewer trips to collect and return keys result in a lower climate footprint
- Smart and easy-to-use technology strengthens the employer brand and supports recruitment
Let's connect to discuss your needs!
Talk to us about partnering with ASSA ABLOY to add our care technologies to your offering, or let us connect you with the right local partner.
Want to explore more?
Care application areas
Our care technologies are designed for care homes, independent living, and hospitals, supporting safe, efficient, and connected care delivery.
Delivered through partners
Our care technologies are delivered through specialized partners, ensuring locally adapted solutions with long-term scalability and support.
Security and digital resilience
Secure, resilient care technology built on trusted infrastructure, protecting data, privacy, and continuity in critical care environments.
QiAccess™ access platform
QiAccess is a digital access solution that integrates with care workflows, enabling secure, seamless access for independent living and community care.
Kadex™ care platform
Kadex connects nurse call, alarms, location, and access into one scalable care infrastructure designed for intramural care in care homes.
API's interoperable by design
Open APIs designed for interoperability, enabling seamless integration between care platforms, alarm systems, and third-party solutions.
Contact the care technologies team
We work globally with trusted partners. Contact us today to start your journey towards a safer and more connected care ecosystem.
