Technical Order Processing Supervisor
Do you thrive in a fast‑paced, highly engineered, made‑to‑order manufacturing environment? Are you energized by keeping daily operations running smoothly, coaching teams, and ensuring accuracy in complex technical work? Do you enjoy being close to the work while supporting strong customer outcomes?
If you answered yes to these questions, we should talk!
Pioneer Industries, an ASSA ABLOY brand is growing, and we’re looking for a Technical Order Processing Supervisor to join our team! This is a full-time, on-site position based out of our Carlstadt, New Jersey manufacturing facility … where precision, responsiveness, and execution matter every day in custom commercial doors and frames.
Come see who we are at: https://www.assaabloy.com/group/en/about-us
What would you do as our Technical Order Processing Supervisor?
You will oversee the day‑to‑day execution of technical order processing activities, supervising a team responsible for configuring engineered‑to‑order products. Your focus will be on accuracy, workflow management, adherence to standards, and timely issue resolution within established systems and processes.
You will play a critical role in ensuring orders are processed correctly and efficiently, while escalating trends, constraints, or recurring issues to management.
You would also:
- Supervise daily work assignments, workload distribution, and schedule adherence
- Coach and support team members to meet accuracy, quality, and productivity standards
- Review and ensure orders align with architectural drawings, specifications, and production capabilities
- Serve as a first‑level escalation point for order questions, discrepancies, and customer issues
- Track key metrics related to quality, accuracy, and throughput, and report trends or risks
- Coordinate with engineering, production, sales, and customer service to resolve order‑related issues
- Support system and process improvement initiatives by identifying execution gaps and improvement opportunities
- Ensure team compliance with safety requirements, policies, and standard work practices
- Contribute to a safe, respectful, and collaborative working environment
- Maintain compliance with federal, state, local, and corporate governance policies, AADG programs and policies, and the ASSA ABLOY Code of Conduct
What we are looking for:
- High school diploma/GED required / Bachelor’s in Engineering, Architecture, Business, or related field preferred
- Ability to read and interpret architectural drawings and technical specifications
- Experience working with ERP/MRP systems and engineering or production documentation
- Strong attention to detail with the ability to manage multiple priorities in a fast‑paced setting
- Effective communicator who can translate technical details clearly to team members and partners
- Hands‑on, approachable leadership style with a focus on daily execution and team support
- Prior experience in metal forming, commercial construction, or engineered products manufacturing is a plus
Compensation Range: $90,000 and $97,500 depending on background and experience
What we Offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:
- Competitive Salary
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
- 401(k) Program with company contributions
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
We review applications regularly, so don’t wait!
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don’t look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, at stephanie.mandato@assaabloy.com
Let’s create a safer and more open world - together!
AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
