IT Support Technician
Can you bring your IT expertise to our team? Join our team in Malmö, Sweden and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our IT Support Technician
We’re looking for a reliable and hands-on IT Support Technician on site in Malmö to support and maintain our on-site IT infrastructure. This role is ideal for someone with solid technical foundations who enjoys troubleshooting, working directly with users, and keeping systems running smoothly.
You would also:
- Provide on-site IT support for desktops, laptops, printers, mobile devices, Audio & Video technology in Meeting rooms and Common areas and install, configure, and maintain hardware, software, and operating systems
- Troubleshoot and resolve issues related to Windows/macOS, networking, and standard business applications and support user accounts, permissions, and devices (e.g., Active Directory, Microsoft 365, Intune)
- Assist with network troubleshooting (LAN/Wi-Fi, switches, cabling), escalate complex issues to senior IT staff or external vendors when needed and document incidents, solutions, and procedures
- Support IT rollouts, upgrades, and site projects, ensure compliance with IT security policies and best practices and be responsible for sourcing and Purchase of IT Site hardware
The skills and experience you need
We are looking for someone who:
- Has minimum 3–5 years of experience in an IT support or site technician role and strong knowledge of desktop/laptop hardware and operating systems
- Has strong English and Swedish language skills, both spoken and written
- Has experience supporting Windows environments (macOS is a plus), basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) and is familiar with ticketing systems (ServiceNow) and IT documentation
- Has good troubleshooting and problem-solving skills, strong communication skills, a customer-focused mindset and ability to work independently and manage on-site priorities
- Has experience with Microsoft 365, Active Directory, Intune
What we offer:
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills
- A competitive salary
- 30 days vacation
- Wellness packages and much more …
We review applications regularly, so don’t wait
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Monika Fikrová, Talent Acquisition Business Partner, at monika.fikrova@assaabloy.com.
Let’s create a safer and more open world - together!
To find out more about us, visit www.assaabloy.com
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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