B2C customer

This part of the Privacy Notice describes how we collect and process your personal information as a B2C customer or and how you can contact us if you have questions.

Purpose	Personal data	Legal ground	Retention period
To provide, manage and support the In-Home Service	Name	Performance of contract insofar as the processing is required to fulfill the contractual obligations (e.g. guarantees) towards the data subject.	During the contract period + 10 months
	home address
	email address
	phone number
	Insurance details information on your digital lock
	Any additional information you share with us
To market our services e.g. through the mobile application, text messages and emails	Name	Legitimate interest, our interest in being able to market our company outweighs the data subject's interest in not having their personal data processed for this purpose	From the time of collection or last contact + 1 year
	home address
	email address
	phone number
	Any additional information you share with us
To prevent fraud and other abuse	Name	Legitimate interest, our interest in being able to prevent fraud and other abuse outweighs the data subject's interest in not having their personal data processed for this purpose	During the contract period + 10 years
	home address
	email address
	phone number
	Insurance details information on your digital lock
	Any additional information you share with us
To establish and defend legal claims	Name	Legitimate interest, our interest in being able to establish and defend legal claims outweighs the data subject's interest in not having their personal data processed for this purpose	During the contract/warranty period + 10 years
	home address
	email address
	phone number
	Insurance details information on your digital lock
	Any additional information you share with us
Manage data subject’s rights according to GDPR	Name	Legal obligation, the data is necessary for us to fulfill obligations according to swedish law	During the case + 10 years
	Identifier
Manage personal data breaches according to GDPR	Name	Legal obligation, the data is necessary for us to fulfill obligations according to swedish law	During the case + 10 years
	Email address
	Phone number
Manage financial information	Name	Legal obligation, the data is necessary for us to fulfill obligations according to swedish law	During the financial year to which the data refers + 7 years
	Email address
	Phone number
	Company
	Registration number
Administrate complaints/claims	Name	Legitimate interest, When concerning a contact person at a customer who is controller. Our interest in being able to manage claims and improve our products outweighs the data subject's interest in not having their personal data processed for this purpose	During the case + 3 year
	Email address
	Phone number
Administrate customer agreements	Name	Performance of contract insofar as the processing is required to fulfill the contractual obligations (e.g. guarantees) towards the data subject.	During the contract period + 10 years
	Email address
	Phone number
	Address