Inside Sales Representative ‎

An Amazing Career Opportunity for an Inside Sales Representative ‎!!

Location: Galway, Ireland

Job ID: 47240

We are recruiting for an Inside Sales Representative to join our team !

Reporting to the European Commercial Director, you will be working within your given region with the sales and marketing department to contribute to the regional growth.

The qualified candidate will be expected to support and collaborate across the whole team to develop business and project specification.

If this sounds like you, keep on reading !

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Essential Duties

• Recruit, ensure onboarding and manage customer requests through a structured marketing and sales approach, presenting the added value of HID offers to existing and potential new customers.
• Manage and monitor customer contacts that follow the marketing campaigns referenced in the CRM.
• Ensure regular follow-up with our customers in order to provide an advisory approach, analyze and understand their needs, and provide optimization solutions.
• Support the Regional Sales Team in the evangelization of our portfolio of offers and our value proposition.
• Keep yourself informed regularly of the evolution of HID product and service offerings, and of transformations in the group's strategy regarding new offers offered to customers.
• Own and develop the Inside Sales motion for Eastern Europe as the primary regional focus, with potential extension into Southern Europe, in close collaboration with regional Sales and Marketing teams. 

Qualifications

• Professional, dynamic, friendly and with a genuine interest in business.
• Skilled in reporting, forecasting and presentation coupled with endless stamina and resilience to successfully transform prospects into customers.
• Uncompromising attention to detail.
• Multitasking skills, eager to take on varied tasks.
• Self-motivated and hands-on with a true teamwork mentality.
• A passion for technology, have a great team ethic.
• Ace problem-solving skill.
• excellent planning skills with the ability to prioritize, coupled with the ability to work calmly under pressure and display good initiative.
• Working knowledge of CRM.

Education and/or Experience          

• Bachelor Degree or Equivalent.
• A minimum of 5 years experience managing accounts.
• Demonstrable ability to hit sales targets.
• Previous experience of selling Physical Access Control solutions would be an advantage.
• Experience in a solution selling environment specifically Saas and/or Cloud based licensing models would be desirable.
• Excellent communication and negotiation skills.
• Ability to work as a self-starter, but also a work effectively as part of a team.
• Hands on attitude with the ability to manage multiple projects, successfully prioritizing.
• Knowledge/experience of selling RFID / Physical Access Control solutions.
• Speaking an Eastern European language is a strong advantage, with Polish being particularly desirable.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.  

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.