Sales Manager, PACS, Malaysia

An Amazing Career Opportunity for a SALES MANAGER!! 

Location: Selangor, Malaysia

Job ID:

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://www.youtube.com/watch?v=23km5H4K9Eo.

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.  

Are you ready to make a difference? Join us and help shape the future of security. 

Summary

• Develop Sales Strategy to Grow and Achieve Sales Targets
• Manage Monthly Sales Budget and meet planned yearly targets.
• Conduct Sales Training, Presentations and Demos
• Provide Detailed reports to Commercial Director.
• Liaise with Product Marketing to develop custom products to meet customer needs.
• Attend to and prepare custom focused solution documentation for tender responses.

As our SALES MANAGER, you’ll support HID’s success by: 

• Manage the Sales and Marketing activities in the territory defined.
• Develop and implement strategic partnerships to grow the business.
• Display or demonstrate product/services using samples or catalogues outline the unique and saleable features of the HID product line.
• Quote projects, manage credit terms and prepare sales contracts for the orders obtained within the assigned territory.
• Develop customer relations and provide prompt customer service to new and existing HID accounts in the assigned territory.
• Investigate and resolve customer problems with ordering, deliveries and other related issues.
• Work with consultants/specifiers to specify HID Products in new and existing projects.
• Travel throughout assigned territory, calling on existing and prospective customers to solicit new business and project opportunities.
• Enter new customer data, project pipeline opportunities and other sales data for current customers into the HID customer relationship management tool (Sales force).
• Provide timely submission of monthly contact/sales reports, expense reports, IFET Forecasts and other related action items as required by the Commercial Director.
• Provide assistance to the HID corporate marketing group including the development of strategic, customer focused marketing campaigns for the assigned territory.
• Lead in trade shows, virtual meetings, presentations and participating in relevant events.
• Attend regular team meetings to develop strategy for the assigned region.
• Identify and track all industry trends and gaps related to growth, distributor changes, opportunities, segment variations, etc.; recommend an expedient/appropriate action plan.

Your Experience and Background include:  

• College degree in Business Administration, Economics, or relevant area
• Minimum 7 years of experience in sales and business strategy development or related field and
• 3+ years of industry experience
• In-depth knowledge of security technology; demonstrate security industry awareness and trends.
• Excellent time management skills and strong business acumen
• Proven business and analytical skills to conduct market analysis, product strategy, product definition, competitive analysis, product pricing, and forecasting.
• Outstanding communication skills with ability to formulate and deliver highly complex presentations to a business or technical audience
• High energy, and willingness to work in a fast-paced environment
• Demonstrated ability to meet or beat assigned targets and deadlines consistently with high problem-solving aptitude.
• Outstanding ability to work cross functional across regions.

Language Requirements

• Ability to effectively communicate in the English language verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.

Computer Skills    

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes. 
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting privacy@hidglobal.com with the subject line "Application Review Request" and the role you applied for.