Quality Manager

An Amazing Career Opportunity for a Quality Manager!! (Leave cover)

Location: Krakow, Poland

Job ID: 45359

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Quality Manager, you’ll support HID’s success by: 

• Measuring, compiling, analyzing and reporting internal & external quality metrics
• Product category interface with sales, engineering, and business for all emerging and systemic quality issues
• Leading global triage and escalation of emerging issues to resolution in respective product category
• Being a key part of the Issue Management Escalation Process, the triage step is essential to the cross-functional and timely review of critical issues and rapid containment of the associated quality spill
• Driving cost of poor quality improvements in related product category
• Comprehensive COPQ metrics including scrap, warranty and other related quality costs to be used as the basis for driving internal manufacturing process and product improvements. Focus is not solely on costs of failing products but other customer concerns as well.
• Managing corrective action request (CAR’s) and preventive action request for external & internal product and process quality issues.
• Preparing and presenting quality information to the executives, senior management, suppliers and customers as required; also prepare and provide regular reports and reviews as necessary
• Ensuring execution of quality engineering reviews of new products for compliance with standard requirements
• Developing, implementing and champion functional and global projects as assigned
• Attending and actively participating in production quality reviews, NPI product reviews, and other quality related meetings as appropriate with a focus on opportunities for improvement related to statistical process control and quality processes such as audit, OQA, source inspection, reliability testing and incoming inspection

Your Experience and Background include:  

• Must have at least 3 to 5 years quality experience, including management responsibilities
• Understanding and proven work experience with quality, lean and waste elimination processes and tools ensuring continuous improvement
• A solid understanding of quality system requirements and quality tools such as 8D, Cause & Effect Diagram (fishbone), control plans, SPC, FMEA and demonstrated analytical skills to use the data driven approach to solve customer quality issues
• Good listening skills and ability to diplomatically deal with difficult customer, supplier and cross functional situations to achieve desired business results
• Ability to work with minimal supervision, multi-task, set priorities and meet deadlines
• Must be able to make effective and independent business decisions
• Good project management skills
• Excellent communications skills in English and the ability to effectively communicate findings and actions
• Ability to travel and field work including international travel

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We would like to inform you that the ‘Procedure for reporting violations of the law applicable at ASSA ABLOY Opening Solutions Poland S.A company’ has been introduced. , the content of which is available at www.assaabloy.com.pl/pl under Procedures for reporting information on violations of the law or for review at the registered office of Assa Abloy Opening Solutions Poland S.A.