We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Role Overview:

The role entails responsibility for technical and operational decisions related to the installation of automatic doors and the safety of installations in full compliance with current regulations, as well as drafting and signing all technical documentation.

The position involves managing acquired projects starting from the customer order and aims to ensure accurate management of works from both a technical and economic perspective, with customer satisfaction as the primary goal.

Main Responsibilities and Activities:

• Stay up to date and have detailed knowledge of the technical characteristics of the products sold and the related regulations.
• Support the sales force, estimators, planners, installation and maintenance technicians by providing all necessary technical guidance.
• Provide support to the commercial back office by estimating time and costs for special support structures, cladding, and installations.
• Analyze customer drawings and/or carry out on-site technical surveys for offers and, if included in the order, for subsequent installation.
• Prepare or supervise technical project drawings for submission and approval by the customer.
• Analyze the project to ensure technical and economic accuracy, checking and improving product configuration, and ensuring compliance with planned timelines and costs (technical clearance), up to the 'transfer order' operation using dedicated software for AAES platform products and via email for local products.
• Perform PRE-POST economic analysis of projects with systematic verification of variances to identify root causes and promptly initiate corrective actions.
• Collaborate with the Planning Department in project scheduling, including creating GANTT charts based on contractual timelines.
• Where required, review the sales contract signed between the customer and AAES to verify and implement necessary activities, including: timelines, technical project and AS-BUILT documentation, progress reports and invoicing, partial and final testing.
• Supervise product installation, including site visits if necessary, verifying structural and electrical preparations and ensuring proper execution in compliance with safety regulations.
• Act as site technical manager when required.
• Draft technical files, execution drawings, manuals, and declarations of conformity where applicable.
• Communicate with customer representatives such as clients, designers, and site managers.
• Provide technical assistance to customers, ensuring all necessary instructions for proper execution and product use are delivered.
• Support subcontractors responsible for installation or maintenance.
• Conduct inspection visits to verify proper installation and the accuracy of test reports from subcontractors, as well as to check costs and timelines charged to AAES and compliance with safety regulations.
• Manage technical complaints or non-conformities during installation, identifying the best possible solution considering cost containment, implementation timelines, and customer satisfaction.
• Interface with parent company production sites and local suppliers for technical and operational issues.
• Organize technical update courses for staff, training for technicians (including external suppliers), and technical product presentations for sales staff, customers, and designers.
• Participate in technical meetings within industry associations when required.
• Support the Quality team by providing complete and effective documentation (work instructions, standard procedures, internal audits).
• Assist the Quality Manager with audits related to ISO 9001 certification.

Key Competences:

• Basic technical knowledge in mechanics and electronics.
• Knowledge of technical drawing and construction regulations, particularly regarding entrance systems.
• Knowledge of safety regulations for construction sites.
• Familiarity with relevant IT applications (Word, Excel, CAD-CAM, mailing systems, ERP, CRM, etc.).
• English language proficiency at least at B1 level.