Terms and conditions of sale
ASSA ABLOY's terms and conditions of sale provide a clear legal framework for purchasing our access solutions. Our terms cover product descriptions, pricing, delivery, warranties, and intellectual property rights. By agreeing to our terms, customers can have confidence in a fair and transparent transaction, with strong warranties and customer support.
Terms and conditions of sale
1.1 These General Terms and Conditions of Sale (“Terms”) shall apply to any and all agreements (“the Agreement”) for the supply of products or rendering of services by ASSA ABLOY (SA) (Pty) Ltd or any of its subsidiaries (“ASSA ABLOY”) unless otherwise explicitly agreed in writing between the parties. A subsidiary shall mean any entity controlled or owned, directly or indirectly, from time to time by ASSA ABLOY (Pty) Ltd.
1.2 Terms used herein, but not otherwise defined, shall have the meaning given to those terms elsewhere in these General Terms and Conditions.
Orders
2.1 Each Order placed by the Customer shall be deemed to be a separate offer by the Customer to purchase Products and/or order Services on the terms Agreed, which ASSA ABLOY shall be free to accept or decline at its absolute discretion and ASSA ABLOY shall have no liability to the Customer for declining an Order.
2.2 ASSA ABLOY’s discretion to sell Products or render Services to the Customer may be guided by, inter alia, the following:
(a) the availability of stock;
(b) timeous receipt by ASSA ABLOY of any drawings, designs and specifications that may be required by ASSA ABLOY from the Customer provided that such drawings, designs and specifications shall be deemed to have been given to ASSA ABLOY for the purpose of description only and shall not form part of the Agreement.
1.3 Each Order shall:
(a) be given in writing in accordance with the process/system notified by ASSA ABLOY from time to time;
(b) specify the type and quantity of Products or the details of the Services (and any Deliverables, Milestones etc.) ordered; and
(c) specify the Delivery Date on which the Products specified in the Order are to be ready for collection (which shall be agreed to by the Parties prior to the Order being issued).
2.4 No Order shall be deemed to be accepted by ASSA ABLOY until it issues an Order Confirmation or (if earlier) ASSA ABLOY notifies the Customer that the Products are ready for Delivery, or the Services are ready to commence.
2.5 ASSA ABLOY shall assign an Order Number to each Order it accepts and notify the Customer of those Order Numbers. Each Party shall use the relevant Order Number in all subsequent correspondence relating to the Order.
2.6 The Customer may within 2 (two) days of placing an Order amend or cancel an Order by written notice to ASSA ABLOY, provided that (i) the Order has not already been dispatched and/or the Services have not commenced, and (ii) the Customer compensates ASSA ABLOY for any costs incurred by ASSA ABLOY in fulfilling the Order up until the date of deemed receipt of the amendment or cancellation.
2.7 These Terms applies to an Order to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by Law, trade custom, practice or course of dealing.
Any samples, drawings, descriptive matter or advertising issued by ASSA ABLOY and any illustrations or descriptions of the Products and/or Services contained in ASSA ABLOY's catalogues, brochures or any other form of communication are issued or published for the sole purpose of giving an approximate idea of the Products and/or Services described in them. They shall not form part of the Agreement nor have any contractual force.
ASSA ABLOY may make changes to the Products, Services, Product Specification or Service Specification prior to Delivery (or commencement of Services) if required by any applicable statutory or regulatory requirement, and ASSA ABLOY shall notify the Customer in any such event as soon as reasonably practicable
Product and services quality
3.1The Customer shall be precluded from raising any complaints or disputing liability to ASSA ABLOY in any way unless it shall have notified ASSA ABLOY of its complaints or grounds of dispute in writing within 7 days of the Delivery Date.
3.2 Notwithstanding the timeous raising of a complaint or dispute of liability by the Customer, the Customer shall, under no circumstances, be entitled to withhold payment in respect of the Products from ASSA ABLOY pending the resolution of such dispute or complaint. Subject to the foregoing, ASSA ABLOY shall, in its discretion, be entitled to either remedy any failure by adjusting, repairing, replacing the Products in question, or refunding the whole or part (as the case may be) of the contract price paid to it by the Customer in respect of such Products.
3.3 ASSA ABLOY warrants that:
(a) it shall have full legal, beneficial and unencumbered title to the Products at the time of delivery to the Customer;
(b) on the date of Delivery, the Products shall materially comply with the Product Specification and the contents of the Order; and
(c) the Products supplied shall be free from material defects in design, material and workmanship during the Warranty Period.
3.4 Subject to Clause 3.10, if:
(a) the Customer gives notice in writing to ASSA ABLOY within the time period set out in Clause 3.6 that some or all of the Products do not comply with the warranty set out in Clause 3.3;
(b) the relevant Products are within the Warranty Period;
(c) ASSA ABLOY is given a reasonable opportunity of examining such Product; and
(d) the Customer complies with the return and/or inspection obligations in Clause 3.7;
ASSA ABLOY shall, at its option, repair or replace the defective Products, or refund the Product Price of the defective Products in full.
1.5 Once ASSA ABLOY has complied with its obligations to repair/replace/refund under Clause 3.4, it shall have no further liability to the Customer for the rejected Products' failure to comply with Clause 3.3.
3.6 The Customer shall inspect the Products immediately following Delivery and shall notify ASSA ABLOY of:
(a) any quantity variances and defects that are apparent on normal visual inspection within one Business Day of Delivery; or
(b) any latent defect, within five Business Days of the latent defect having become apparent (within the Warranty Period). If the Customer fails to give notice of rejection in accordance with this Clause, it shall be deemed to have accepted these Products.
3.7 The Customer shall (at ASSA ABLOY’S option) either return the Products to ASSA ABLOY (at its own expense and risk) or permit ASSA ABLOY to inspect the Products at the Customers’ premises and use its best endeavours to provide to ASSA ABLOY all necessary access and other reasonable facilities and all information, particulars and assistance required to enable ASSA ABLOY to ascertain or verify the nature and cause of the defect claimed and to carry out its warranty obligations.
3.8 ASSA ABLOY warrants to the Customer that the Services will be provided using reasonable care and skill.
3.9 ASSA ABLOY shall, at its option, re-perform any defective Services or refund the Service Charges of the defective Services in full.
3.10 The Customer accepts that ASSA ABLOY shall not be liable for a Product and/or Service's failure to comply with the warranty set out in Clause 3.3 or Clause 3.8 in any of the following events:
(a) the defect is of a type that was discoverable on normal visual inspection at time of Delivery and has not been notified to ASSA ABLOY (or its deliver partner) at time of Delivery;
(b) the Customer (or a third party) makes any further use of those Products after the Customer has given notice in accordance with Clause 3.6;
(c) the defect arises because the Customer (or a third party) failed to follow ASSA ABLOY's oral or written instructions for the storage, commissioning, installation, use and maintenance of the Products or (if there are none) good trade practice regarding the same;
(d) the defect arises as a result of ASSA ABLOY following any drawing, design or specification supplied by the Customer;
(e) the Customer (or a third party) alters or repairs those Products without the written consent of ASSA ABLOY;
(f) defects caused by use of the Services contrary to ASSA ABLOY's instructions, or modification or alteration of the Services by any party other than ASSA ABLOY or ASSA ABLOY's duly authorized contractors or agents;
(g) any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet;
(h) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
(i) the Products differ from the Product Specification or the Services (and/or Deliverables) differ from the Service Specifications as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
3.11 These Terms shall apply to any repaired or replacement Products, or re-performed Services supplied by ASSA ABLOY.
3.12 Should the Customer have any complaint of whatsoever nature concerning any of the Products which are not manufactured by ASSA ABLOY, it shall be entitled to require ASSA ABLOY to cede to it any rights, which ASSA ABLOY may have against the original Supplier of those Products but shall have any other claim against ASSA ABLOY in respect of the matter complained of. The Customer shall not be entitled to withhold payment from ASSA ABLOY in respect of such Products for any reason whatsoever.
3.13 All conditions, warranties or representations whatsoever whether express or implied by statute, common Law, trade usage, custom or otherwise as to the quality or fitness for any particular purpose of the Products and/or Services are, to the fullest extent permitted by Law, excluded from the Agreement.
Delivery
4.1 Delivery is completed when ASSA ABLOY places the Order at the Customer's disposal at the Delivery Location OR as set out in the relevant Incoterm.
4.2 ASSA ABLOY may deliver Orders by instalments, which may be invoiced and paid for separately. References in the Agreement to Orders shall, where applicable, be read as references to instalments.
4.3 Time of delivery is not of the essence and delays in the delivery of an Order shall not entitle the Customer to:
(a) refuse to take delivery of the Order; or
(b) claim damages; or
(c) terminate the Agreement, subject always to Clause 17.2(b) and Clause 20.4.
4.4 ASSA ABLOY shall have no liability for any failure or delay in delivering an Order to the extent that any failure or delay is caused by the Customer's failure to comply with its obligations under the Agreement.
4.5 If the Customer fails to take delivery of an Order on the Delivery Date then, except where that failure or delay is caused by ASSA ABLOY's failure to comply with its obligations under the Agreement:
(a) delivery of the Order shall be deemed to have been completed at 9.00 am on the Delivery Date; and
(b) ASSA ABLOY shall store the Order until delivery takes place and charge the Customer for all related costs and expenses (including insurance).
4.6 Each Delivery shall be accompanied by a delivery note from ASSA ABLOY showing the Order Number, the date of the Order, the type and quantity of Products included in the Order and, in the case of Products being delivered by instalments, the outstanding balance of Products specified in an Order remaining to be delivered.
4.7 A signed delivery note shall constitute prima facie (at face value) proof that the Products have been delivered to and received by the Customer in good condition, whether signed by the Customer, an employee, an agent or a representative of the Customer.
4.8 If, in respect of an Order, ASSA ABLOY delivers more or less than the quantity of Products ordered, the Customer shall not be entitled to reject the Order provided the remaining Products are delivered to the Customer (or any excess Products are collected by ASSA ABLOY) within a reasonable period of time, but a pro rata adjustment shall be made to the Order invoice.
4.9 Should ASSA ABLOY agree to accept the return of any Products delivered to the Customer in good order, the Customer shall be liable to pay ASSA ABLOY a handling charge of not less than 10% on the invoiced price of the Products so returned (subject to damages suffered, the purchase price will be repaid, where applicable by set off against other amounts due by the Customer).
4.10 In the event of Conflict between a chosen Incoterm and the terms of the Agreement, the Agreement shall take precedence.
Title and risk
5.1 Risk in Products shall pass to the Customer on Delivery.
5.2 Title to Products shall not pass to the Customer until:
(a) ASSA ABLOY receives payment in full (in cash or cleared funds) for:
(i) the Products; or
(ii) all other sums that are (or that become) due to ASSA ABLOY on any account by the Customer, irrespective of how the sums due have arisen,
in which case title to the Products shall pass at the time of payment of all such sums.
(b) the Customer resells those Products, in which case title to those Products shall pass to the Customer at the time specified in Clause 5.4.
5.3 Until title to the Products has passed to the Customer, the Customer shall:
(a) store those Products separately from all other goods held by the Customer so that they remain readily identifiable as ASSA ABLOY's property;
(b) not remove, deface or obscure any identifying mark or packaging on or relating to those Products;
(c) maintain those Products in satisfactory condition and keep them insured on ASSA ABLOY's behalf for their full price against all risks with an insurer that is reasonably acceptable to ASSA ABLOY. The Customer shall obtain an endorsement of ASSA ABLOY's interest in the Products on its insurance policy, subject to the insurer being willing to make the endorsement. On request the Customer shall allow ASSA ABLOY to inspect those Products and the insurance policy; and
(d) give ASSA ABLOY such information as ASSA ABLOY may reasonably require from time to time relating to:
(i) the Products; and
(ii) the ongoing financial position of the Customer.
5.4 Subject to clause 5.5, the Customer may resell or use Products in the ordinary course of its business (but not otherwise) before ASSA ABLOY receives payment for the Products. However, if the Customer resells the Products before that time:
(a) it does so as principal and not as ASSA ABLOY's agent; and
(b) title to those Products shall pass from ASSA ABLOY to the Customer immediately before the time at which resale by the Customer occurs.
5.5 The Customer's right under Clause 5.4 to resell the Products or use them in the ordinary course of its business shall terminate automatically if:
(a) the Customer fails to pay any amount due and payable on the due date;
(b) ASSA ABLOY suffers a civil judgement to be taken or entered into against it;
(c) the Customer is subject to an Insolvency Event,
(d) the Customer passes away;
(e) the Customer’s estate is placed under any order of provisional or final sequestration, provisional or final winding up, or provisional or final judicial management or business rescue, as the case may be;
(f) ASSA ABLOY terminates the Agreement (for any reason), and
(g) ASSA ABLOY terminates the right (at its discretion) by notice in writing.
5.6 At any time before title to the Products passes to the Customer, ASSA ABLOY may:
(a) by notice in writing, terminate the Customer's right under Clause 5.4 to resell the Products or use them in the ordinary course of its business; and
(b) require the Customer to deliver up all the Products in its possession that have not been resold, or irrevocably incorporated into another product, and if the Customer fails to do so promptly, they will be deemed to have irrevocably authorized ASSA ABLOY to enter any premises of the Customer or of any third party where the relevant Products are stored in order to recover them.
Product recall
6.1 The Customer shall:
(a) immediately notify ASSA ABLOY if it becomes aware of any evidence or other information that any Product may not be safe or may otherwise pose any risks to any person or property;
(b) maintain appropriate, up-to-date and accurate records of all Products that it sells so as to enable, amongst other things, the identification of any customer to whom a Product is sold and the prompt recall of any Product and afford access to ASSA ABLOY and permit copies to be taken of any materials, records or documents as ASSA ABLOY may require;
(c) promptly provide any co-operation, documentation, data, information or other assistance reasonably requested by ASSA ABLOY from time to time in relation to any product safety issues and/or to enable ASSA ABLOY to recall, as a matter of urgency, any Products. ASSA ABLOY shall reimburse the Customer for any reasonable costs incurred by the Customer in complying with this sub-Clause (c).
6.2 If the Customer is the subject of a request, court order or other directive of any applicable governmental agency, entity or authority (a "Governmental Body") to withdraw any Products from the market (“Recall Notice”) it shall immediately notify ASSA ABLOY in writing enclosing a copy of the Recall Notice.
6.3 If there is a recall of any of the Products, the Customer shall provide reasonable assistance to ASSA ABBLOY in developing a recall strategy, all reasonable assistance in locating and recovering any Products that are subject to the recall and shall work with ASSA ABLOY and any applicable Governmental Body in monitoring the recall operation and in preparing such reports as may be required.
6.4 Unless required by Law, the Customer may not undertake any recall or withdrawal without the written permission of ASSA ABLOY and only then in strict compliance with ASSA ABLOY's instructions about the process of implementing the withdrawal.
Supply of services
7.1 ASSA ABLOY shall use reasonable endeavours to supply the Services, and deliver any Deliverables to the Customer, in accordance with the Agreement and any accepted Orders as contemplated in Clause 2.4 in all material respects.
7.2 ASSA ABLOY shall use reasonable endeavours to meet any performance dates or the Milestones specified in a Customer order as contemplated in Clause 2 but any such dates shall be estimates only and time for performance by ASSA ABLOY shall not be of the essence.
Customer's obligations
8.1 The Customer shall:
(a) co-operate with ASSA ABLOY in all matters relating to the Services;
(b) provide to ASSA ABLOY in a timely manner all documents, information, items and materials in any form (whether owned by the Customer or third party) reasonably required by ASSA ABLOY in connection with the Services and ensure that they are accurate and complete;
(c) obtain and maintain all necessary licences and consents and comply with all relevant legislation as required to enable ASSA ABLOY to provide any Services,
8.2 If ASSA ABLOY's performance of its obligations is prevented or delayed by any act or omission of the Customer, its agents, subcontractors, consultants or employees, then, without prejudice to any other right or remedy it may have, ASSA ABLOY shall be allowed an extension of time to perform its obligations equal to the delay caused by the Customer.
Change control
9.1 Either Party may propose changes to the scope or execution of the Services but no proposed changes shall come into effect until a Change Order has been signed by both parties. A Change Order shall be a document setting out the proposed changes and the effect that those changes will have on:
(a) the Services;
(b) the Service Charges;
(c) the timetable of the Services (including any Milestones); and
(d) any of the terms of the Agreement.
9.2 If ASSA ABLOY wishes to make a change to the Services it shall provide a draft Change Order to the Customer.
9.3 The Customer may not withhold its consent to a Change Order setting out changes to the Services required as a result of changes to the Applicable Laws.
9.4 If the Customer wishes to make a change to the Services:
(a) it shall notify ASSA ABLOY and provide as much detail as ASSA ABLOY reasonably requires of the proposed changes, including the timing of the proposed changes; and
(b) ASSA ABLOY shall, as soon as reasonably practicable after receiving the information at sub-Clause (a) above, provide a draft Change Order to the Customer.
9.5 If the Parties:
(a) agree to a Change Order, they shall sign it and that Change Order shall amend the Agreement; or
(b) are unable to agree a Change Order, either Party may require the disagreement to be dealt with in accordance with the dispute resolution procedure in Clause 22 (Dispute Resolution).
9.6 ASSA ABLOY may charge for the time it spends on preparing and negotiating Change Orders which implement changes proposed by the Customer pursuant to Clause 9.4 on a time and materials basis at ASSA ABLOY's daily rates, which rates will be made available to the Customer on request.
Product prices, service changes and payment
10.1 Product Prices shall be the prices ruling at the date of dispatch of the Products. The Product Prices may be amended by ASSA ABLOY from time to time to take account of any change (which for the avoidance of doubts includes but is not limited to raw material, production and distribution costs as well as taxes, customs, levies and currency fluctuations) in the cost to ASSA ABLOY of supplying the Products to the Customer.
10.2 In consideration of the provision of Services by ASSA ABLOY, the Customer shall pay the Service Charges. The Service Charges may be amended by ASSA ABLOY from time to time to take account of any change (which for the avoidance of doubts includes but is not limited to staff and equipment costs as well as taxes, customs, levies and currency fluctuations) in the cost to ASSA ABLOY of supplying the Services to the Customer.
10.3 ASSA ABLOY shall be entitled to invoice the Customer for the Products on or at any time after Delivery. The Customer shall pay the invoices in full and in cleared funds within the agreed Payment Terms and in the currency in accordance with the relevant provisions of any supply agreement.
10.4 Where applicable, the Customer agrees to accept the receipt of electronic tax invoices, credit and debit notes from ASSA ABLOY, which will be transmitted via e-mail, and both parties agree to comply with the record keeping requirements as set forth in the Value-Added Tax Act 89 of 1991, the Tax Administrations Act 28 of 2011 and the Electronic Communications and Transactions Act 25 of 2002.
10.5 Time for payment shall be of the essence of the Agreement.
10.6 All amounts due from the Customer to ASSA ABLOY shall be paid in full without any set-off, counterclaim, deduction or withholding. No disputes between the Customer and ASSA ABLOY about any amount due, quality or any other claims submitted by the Customer shall give the Customer the right to suspend payment of any unpaid invoices of ASSA ABLOY. ASSA ABLOY may at any time, set off any liability of the Customer to ASSA ABLOY against any liability of ASSA ABLOY to the Customer, whether either liability is present or future, liquidated or unliquidated, and whether or not either liability arises under the Agreement.
10.7 If the Customer disputes any invoice or other statement of monies due, the Customer shall immediately notify ASSA ABLOY in writing within 5 (five) Business Days of the dispute, otherwise the Customer will be deemed to have approved the invoice. The parties shall negotiate in good faith to attempt to resolve the dispute promptly in accordance with Clause 22 (Dispute Resolution) and ASSA ABLOY shall provide all evidence as may be reasonably necessary to verify the disputed invoice or request for payment.
10.8 The Product Prices and Service Charges are, unless otherwise indicated, exclusive of amounts in respect of any applicable sales tax, value added tax or any equivalent tax, which shall be invoiced to and paid by the Customer in addition to the Product Prices/Service Charges. If the Customer is required under any Applicable Law to withhold or deduct any amount from the payments due to ASSA ABLOY, then the Customer shall increase the sum it pays to ASSA ABLOY by the amount necessary to leave ASSA ABLOY with the sum it would have received if no such withholdings or deductions had been made.
10.9 Other than set out in Clause 10.8, all other taxes, charges, levies, assessments and other fees of any kind imposed on the purchase or import of the Products shall be the responsibility of, and for the account of, the Customer. If ASSA ABLOY, any of its subcontractors, Affiliates or the employees of either of them are required to pay any such levies, fines, penalties or assessments in the first instance, or as a result of the Customer's failure to comply with any applicable Laws or regulations governing the payment of such levies by the Customer, the amount of any payments so made, plus the expense of currency conversion, must be promptly reimbursed by the Customer upon submission of ASSA ABLOY's invoice.
Compliance with laws and regulations
11.1 In performing its obligations under the Agreement, the Customer shall and shall procure that each member of its Group shall:
(a) obtain and maintain, at its own expense, all necessary licenses and authorizations and comply with all Applicable Laws in connection with its obligations and in all matters relating hereto, and shall not do or permit anything to be done which might cause or otherwise result in a breach by ASSA ABLOY of the same;
11.2 Without prejudice to Clause 11.1, the Customer shall be responsible for obtaining any necessary import licences, permits, approvals, filings, registrations and complying with all other formalities necessary for the entry of the Products into the territory, their delivery to the Customer and any payment to ASSA ABLOY. The Customer shall be responsible for any customs duties, clearance charges, taxes (including any VAT or other applicable taxes), brokers' fees and other amounts payable in connection with the importation and delivery of the Products.
11.3 The Customer warrants to ASSA ABLOY that it has informed ASSA ABLOY of all Laws and regulations affecting the manufacture, sale, packaging and labelling of Products which are in force within the territory or any part of it (the "Local Regulations") at the Commencement Date.
11.4 The Customer shall give ASSA ABLOY as much advance notice as reasonably possible of any prospective changes in the Local Regulations. On receipt of notification from the Customer, ASSA ABLOY shall make reasonable commercial efforts to ensure that the Products comply with any change in the Local Regulations by the date of implementation of that change, or as soon as is reasonably possible afterwards.
Processing of personal information
12.1 The Customer’s privacy is very important to ASSA ABLOY and ASSA ABLOY will use reasonable efforts to ensure that any information, including Personal Information, provided by the Customer, or which is collected from the Customer, is stored in a secure manner.
12.2 The Customer agrees to give (where applicable) honest, accurate and current information about the Customer to ASSA ABLOY and to maintain and update such information when necessary.
12.3 Personal Information collected from the Customer may be used for inter alia, the following reasons:
(a) to perform our obligations as described in these Terms;
(b) to set up and manage your customer profile on our database;
(c) to comply with local or international legal, auditing, operational or recordkeeping requirements to which we are subject, such as tax or financial reporting requirements;
(d) to detect and prevent fraud and money laundering and/or in the interest of security and crime prevention;
(e) to detect and prevent any breach of sanctions and export control laws, regulations, rules or restrictive measures to which ASSA ABLOY is subject;
(f) for Direct Marketing – Data subjects may refer to the privacy statement available on our website for further information on how to opt out of Direct Marketing activities (https://www.assaabloy.com/za/en/privacy-centre-popia/privacy-statement)
12.4 The Customer acknowledges that where Personal Information relating to related parties of the Customer has been supplied to ASSA ABLOY, the Customer has made such related parties aware of the collection and processing of such Personal Information and that the relevant parties have given their voluntary consent to do so.
12.5 The Customer acknowledges that any information supplied to ASSA ABLOY is provided voluntarily.
12.6 By submitting any information to ASSA ABLOY in any form, the Customer acknowledges that such conduct constitutes an unconditional, specific and voluntary consent to the processing of such information by ASSA ABLOY under any applicable Law in the manner contemplated above, which consent shall, in the absence of any written objection received from the Client, be indefinite and/or for the period otherwise required in terms of any applicable Law.
12.7 Unless the Customer has consented, ASSA ABLOY will not sell, exchange, transfer, rent or otherwise make available any personal information about the Customer (such as name, address, email address, telephone or fax number) to other parties and the Customer indemnifies ASSA ABLOY from any unintentional disclosures of such information to unauthorized persons.
12.8 Should the Customer believe that ASSA ABLOY has utilized the Customer’s Personal Information contrary to applicable Law, the Customer shall first resolve any concerns with ASSA ABLOY. If the Customer is not satisfied with such process, the Customer has the right to lodge a complaint with the Regulator, once established.
12.9 The terms “Personal Information” and “Processing” shall have the meanings assigned to it in the Protection of Personal Information Act, 24 of 2013.
Anti-bribery and export control
13.1 The Customer represents and warrants to ASSA ABLOY that:
(a) none of the Customer, its Affiliates, nor any director, officer, employee, principal or shareholder of any such person, has (i) in order to assist in improperly obtaining or retaining business for or with any person, in improperly directing business to any person, or in securing any improper advantage, made, authorized, offered or promised to make any payment, gift or transfer of anything of value, directly, indirectly or through a third party, to or for the use or benefit of any other person; or (ii) made any unlawful bribe, rebate, payoff, influence payment or kickback or has taken any other action that would violate any Anti-Bribery Law to which it is subject;
(b) the Customer has instituted and maintains policies and procedures designed to ensure, and which are reasonably expected to continue to ensure, continued compliance with any Anti-Bribery Law to which it is subject;
(c) during the past 5 (five) years neither the Customer nor any of its Affiliates have received any written communication indicating or alleging that any such person is or may be in violation of any Anti-Bribery and Law, or that any such person is or may be subject to any investigation or inquiry by a governmental authority related to any Anti-Bribery Law, and, to the knowledge of the Customer, no such investigation or inquiry is pending or threatened; and
(d) no Official holds any shares, partnership interests or other equity or ownership interests in the Customer or any of its Affiliates, or is an officer, director, employee, contractor or principal of the Customer, and no Official has or will have a right to or interest in any payment or other thing of value provided by ASSA ABLOY to the Customer.
Export Control and Sanctions
13.2 The Customer represents and warrants to ASSA ABLOY that it will always act in compliance with (i) all laws and regulations applicable to ASSA ABLOY or the Customer, including all economic sanctions and export control laws, regulations, rules or restrictive measures, and (ii) import and export restrictions on materials and items. Adopted and enforced by governmental authorities of the European Union, the United Kingdom, the United Nations or the United States (“Economic Sanctions and Export Control Laws”), and that:
(a) neither the Customer, its affiliates, or any of their respective directors, officers, employees nor, so far as the Customer is aware, any agents or other persons acting on behalf of any of the foregoing:
(i) is, or has been, nor will be or determined to be owned or controlled by one or more individuals or entities subject to sanctions measures under the Economic Sanctions and Export Control Laws (“Listed Person”);
(ii) has engaged in any business dealings or activities that would reasonably be expected to result in it becoming a Listed Person;
(iii) directly or indirectly, has conducted or is conducting any business dealings or activities with or for the benefit of, or is otherwise involved in any business with a Listed Person, or otherwise acting in violation of Economic Sanctions and Export Control Laws;
(iv) has engaged or is engaging in any transaction that circumvents, evades or avoids, or has the purpose or effect of circumvention, evading or avoiding, or attempts to violate, any Economic Sanctions and Export Control Law; or
(v) is or has been in violation of, or subject to, any investigation or enquiry by, or on behalf of, any governmental or other regulatory body relating to Economic Sanctions and Export Control Law.
General
13.3 The Customer covenants, agrees and undertakes that:
(a) the Customer shall act in compliance with Economic Sanctions and Export Control Laws, and shall not sell nor re-export the Product without all requisite licenses and approvals under Economic Sanctions and Export Control Laws;
(b) the Customer shall not sell, export or re-export, the Product, directly or indirectly, to the Russian Federation or Belarus or for use in in the Russian Federation or Belarus (whether or not permitted under Economic Sanctions and Export Control Laws applicable to the Customer);
(c) The Customer shall undertake its best efforts to ensure that the purpose of this Clause 13.3 is not frustrated by any third parties further down the commercial chain, including by possible resellers;
(d) the Customer agrees to (i) cascade the contractual obligations set forth in this Clause 13.3 in contracts with third parties, including possible resellers, further down the commercial chain; and (ii) set up and maintain an adequate monitoring mechanism to detect conduct by any third parties further down the commercial chain, including by possible resellers, that would frustrate the purpose of this Clause 13.3;
(e) the representations and warranties set forth in Clause 13.2 above shall always remain true and correct;
(f) the Customer will provide written notice to ASSA ABLOY, as promptly as possible and in any event within 5 (five) business days, if (i) any representation or warranty set forth in Clause 13.2 above should cease to be true at any time, or (ii) the Customer should encounter any problems in applying Clauses a)- d), above, including any relevant activities by third parties that could frustrate the purpose of said Clause; and
(g) the Customer will not engage in any transaction for Use of Products, in their entirety or in part, for any military end-use or by any military end-user, including for any purpose in connection with chemical, biological or nuclear weapons, military items or by any national armed services (army, navy, marine, air force, or coast guard), national guard and national police, government intelligence or reconnaissance organizations (“Military End-Use”), unless explicitly approved by ASSA ABLOY.
13.4 The Customer covenants, agrees and undertakes to maintain complete and accurate records concerning all actions taken by, on behalf of, or at the direction of ASSA ABLOY pursuant to the Agreement. The Customer will provide all information relating to requests for Products, that the Customer suspects could violate or circumvent Economic Sanctions and Export Control Laws, including requests from or on behalf of a Listed Person, and other attempts to acquire ASSA ABLOY Products in violation of Economic Sanctions and Export Control Laws. The Customer will, to the best of its abilities, cooperate with ASSA ABLOY to facilitate compliance with Economic Sanctions and Export Control Laws and will upon ASSA ABLOY’s request provide ASSA ABLOY with true, complete and correct copies of all documentation relating to any business dealings involving the Product, including but not limited to, end-user certifications, information concerning compliance with the obligations under Clause 13.3 a)- d), and other information as may be required by ASSA ABLOY within 2 (two) weeks of the simple request of such information.
13.5 Anything in the Agreement to the contrary notwithstanding, ASSA ABLOY shall not be obliged to make any payment or take any other action if ASSA ABLOY believes in good faith that such action may constitute a violation, contribute to a violation, or constitute a circumvention of any Economic Sanctions and Export Control Laws.
13.6 The Agreement may be terminated immediately by ASSA ABLOY by written notice to the Customer if:
(a) any representation or warranty set forth in Clause 13.2 above should cease to be true at any time;
(b) the Customer acts in breach of its covenants, agreements and undertakings set forth in Clauses 13.3 and 13.4 above, which shall in each case be deemed a material breach of an essential element of these Terms;
(c) the Customer has misrepresented or failed to properly disclose any material fact, or to provide any documentation, certifications or information requested by ASSA ABLOY, including without limitation to, the intended end-use/end-user or destination of the Product;
(d) the Customer, its affiliates, or any of their respective directors, officers or employees becomes a Listed Person; or
(e) either Party’s ability to fulfil an obligation under the Agreement is otherwise materially affected by the imposition of restrictions in Economic Sanctions and Export Control Laws.
13.7 Upon any such termination, any rights and obligations hereunder shall immediately terminate, provided that the Customer shall remain liable to ASSA ABLOY for any breach of its obligations hereunder.
13.8 ASSA ABLOY shall not be liable to the Customer for any claims, losses or damages arising from ASSA ABLOY’s exercise of its rights under Clauses 13.5 and 13.6 above.
13.9 Any violation by the Customer of Clause 13.3 above shall constitute a material breach of an essential element of the Agreement, and ASSA ABLOY shall be entitled to seek appropriate remedies, including, but not limited to: (i) termination of the Agreement; (ii) a penalty to be determined by ASSA ABLOY based on the value of supply and the severity of the breach, which penalty shall not exceed 25 % of the total value of the supply or price of the goods exported, whichever is higher ; and (iii) indemnification in accordance with Clause 13.10 below.
13.10 The Customer shall indemnify ASSA ABLOY and its Affiliates, directors, officers, employees, advisors, principals and holders of its equity interests (collectively, the "Indemnitees") against, and shall hold each Indemnitee harmless from, any and all third party claims, damages and liabilities, including the reasonable fees, charges and disbursements of counsel, incurred by or asserted against any Indemnitee arising out of, in connection with, or as a result of: (a) any representation or breach of warranty set forth in Clause 13.2 above, (b) any breach by the Customer of any of its commitments in Clauses 13.3 or 13.4 above and (c) any claim, litigation, investigation or proceeding relating to any of the foregoing, whether based on contract, tort or any other theory.
Code of conduct and training
14.1 The Customer hereby acknowledges that it has been informed of and received a copy of the ASSA ABLOY Code of Conduct (as amended from time to time), which is accessible online at: https://www.assaabloy.com/group/en/sustainability/code-of-conduct (the "Code of Conduct"). The Customer represents and warrants that it will perform its obligations under the Agreement in full compliance with the Code of Conduct.
14.2 The Customer agrees that its directors, officers and employees engaged in performing the Customer's obligations under the Agreement will complete such training in relation to the Code of Conduct as ASSA ABLOY may require from time to time.
Intellectual property
15.1 The Customer acknowledges and agrees that all Intellectual Property Rights in the Products and/or arising out of or in connection with the Services (other than Intellectual Property Rights in any Customer Materials), including the Deliverables, shall be owned by ASSA ABLOY, and that Customer has and will acquire no right in them by virtue of the discharge of its obligations under the Agreement, except as expressly provided in this Clause 15 (Intellectual Property).
Limitation of Liability
16.1 Nothing in the Agreement shall limit or exclude a Party’s liability for any matter in respect of which it would be unlawful to exclude or restrict liability.
16.2 Subject to Clause 16.1, ASSA ABLOY shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for:
(a) any loss of profits;
(b) any loss of sales or business;
(c) any loss of Agreements or contracts;
(d) any loss of anticipated savings;
(e) any loss of use or corruption of software, data or information;
(f) any loss of or damage to goodwill; or
(g) any loss that is an indirect, consequential or secondary consequence of any act or omission of ASSA ABLOY.
16.3 Subject to Clause 16.1, ASSA ABLOY’s total liability to the Customer in respect of all other loss or damage arising under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed 50% of the sums paid or payable by the Customer under the Agreement in the previous 12 months.
16.4 Unless the Customer notifies ASSA ABLOY that it intends to make a claim in respect of an event within the notice period, ASSA ABLOY shall, subject to Clause 16.1, have no liability for that event. The notice period for an event shall start on the day on which the Customer became, or ought reasonably to have become, aware of its having grounds to make a claim in respect of the event and shall expire 12 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.
Duration of Termination
17.1 ASSA ABLOY may terminate the Agreement for any reason by giving at least six (6) months' prior written notice to the Customer.
17.2 Without affecting any other right or remedy available to it, either Party may terminate the Agreement with immediate effect by giving written notice to the other Party if:
(a) the other Party commits a material breach of the Agreement or these Terms, and such breach is irremediable or, if such breach is remediable, fails to remedy that breach within a period of thirty (30) days of being notified in writing to do so;
(b) the other Party repeatedly breaches the Agreement of any of these Terms in such a manner to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the Agreement or these Terms;
(c) the other Party is subject to an Insolvency Event; or
(d) the other Party ceases, or threatens to cease, to carry on all or substantially the whole of its business.
17.3 Without affecting any other right or remedy available to it, ASSA ABLOY may terminate the Agreement with immediate effect by giving written notice to the Customer if:
(a) the Customer breaches Clause 17.4;
(b) there is a Change of Control of the Customer;
(c) ASSA ABLOY ceases to produce the Products or provide the Services;
(d) the Customer is convicted of any offence or is otherwise guilty of serious misconduct or any conduct that, in ASSA ABLOY's reasonable opinion, is or may bring the Customer, ASSA ABLOY, ASSA ABLOY's clients or customers or its or their business, products or services into social or other disrepute;
(e) the Customer is in breach of its obligations under Clauses 11 (Compliance with laws and regulations), 13 (Anti-Bribery and Export Control), 14 (Code of Conduct and Training) or 15 (Intellectual Property);
(f) the Customer purports to assign its rights or obligations under the Agreement (except in accordance with Clause 21.3 (Assignment and other dealings prohibited));
(g) the Customer fails to pay any undisputed amount due to ASSA ABLOY on the due date for payment and remains in default not less than 14 days after being notified in writing to make such payment;
(h) the Customer 's financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the Agreement is in jeopardy; and
17.4 The Customer shall immediately notify ASSA ABLOY of a Change of Control or Insolvency Event.
17.5 Without limiting its other rights or remedies, ASSA ABLOY may suspend provision of the Products and/or Services under the Agreement or any other contract between the Customer and ASSA ABLOY if the Customer becomes subject to an Insolvency Event, or ASSA ABLOY reasonably believes that the Customer is about to become subject to any Insolvency Event, or if the Customer fails to pay any amount due to ASSA ABLOY on the due date for payment.
Obligations on termination
18.1 The termination of the Agreement for any reason shall not affect any rights or liabilities of either Party accrued at the Termination Date.
18.2 Any provision of the Agreement or these Terms which expressly or by implication is intended to come into or continue in force on or after termination of the Agreement shall remain in full force and effect.
18.3 On termination or expiry of the Agreement:
(a) ASSA ABLOY’s obligation to provide any further Products or Services will cease;
(b) each Party shall promptly:
(i) return to the other Party all equipment, materials and property belonging to the other Party that the other Party had supplied to it or a member of its Group in connection with the Agreement;
(ii) return to the other Party all documents and materials (and any copies) containing the other Party's Confidential Information;
(iii) only to the extent permitted by law, erase all the other Party's Confidential Information from its computer systems (to the extent possible); and
(iv) on request, certify in writing to the other Party that it has complied with the requirements of this sub-Clause (b),
(c) the Customer shall immediately pay to ASSA ABLOY all of ASSA ABLOY’s outstanding unpaid invoices and interest and, in respect of Services and Products supplied but for which no invoice has been submitted, ASSA ABLOY shall submit an invoice, which shall be payable by the Customer immediately on receipt; and
(d) the Parties shall continue to promptly comply with the provisions of Clause 11 (Product Prices, Service Charges and Payment) in relation to all Products that have been Delivered and all Services that have been provided before the Termination Date.
18.4 If either Party fails to return the other Party’s material and equipment within a reasonable period, then:
(a) they shall be solely responsible for their safe keeping until the material and equipment has been returned or repossessed; and
(b) the other Party (on providing reasonable prior written notice) may enter their premises and take possession of the relevant material and equipment.
18.5 Subject to Clause 19.1 all other rights and licences of the Customer under the Agreement shall terminate on the Termination Date.
18.6 ASSA ABLOY may cancel any orders for Products and Services placed by the Customer before the Termination Date if delivery would fall due after the Termination Date, whether or not they have been accepted by ASSA ABLOY. ASSA ABLOY shall have no liability to the Customer in respect of such cancelled orders.
18.7 Except to the extent the governing law of the Agreement provides for the same, the termination or expiry of the Agreement shall not of itself make ASSA ABLOY liable to pay any compensation to the Customer, and the Customer shall not have any claim against ASSA ABLOY loss of profits, loss of goodwill or any analogous loss, upon the termination of the Agreement, other than a claim for damages if and to the extent that the termination was a breach of contract by ASSA ABLOY.
Confidentiality
19.1 Each Party undertakes that it shall not at any time during this Agreement, and for a period of 5 (five) years after the termination or expiry of the Agreement, disclose to any person any Confidential Information disclosed by the other Party, except as permitted by Clause 20.2.
19.2 Each Party receiving Confidential Information (“Receiving Party”) from the other Party (“Disclosing Party”) may only disclose the Confidential Information:
(a) to those of its employees, officers, representatives, advisers and Affiliates who need to know such information for the purpose of carrying out the Receiving Party's obligations under the Agreement, provided that the Receiving Party shall ensure that its employees, officers, representatives or advisers to whom it discloses the Confidential Information are subject to and comply with equivalent written obligations as set out in this Clause 20 (Confidentiality);
(b) as may be required by Applicable Law, a valid order of a court or any other governmental body or regulatory authority having jurisdiction over the Agreement provided that the Receiving Party shall first, to the extent possible, notify the Disclosing Party of the required disclosure , make reasonable efforts to reduce any damage to the Disclosing Party resulting from such disclosure and co-operate with the Disclosing Party regarding the timing and content of that disclosure and any action which the Disclosing Party may reasonably wish to take to challenge the validity of such disclosure requirement;
(c) to the extent that such information is in the public domain other than through fault of the Receiving Party or breach of this Clause 19; and
(d) the Disclosing Party has consented to the disclosure in writing.
19.3 Each Party shall not use the other Party's Confidential Information for any purpose other than to perform its obligations under the Agreement.
19.4 The Disclosing Party reserves all rights in its Confidential Information. No rights or obligations in respect of a Disclosing Party's Confidential Information, other than those expressly stated in the Agreement, are granted to the Receiving Party or to be implied from the Agreement. In particular, no licence is hereby granted directly or indirectly under any patent, invention, discovery, copyright or other Intellectual Property Right held, made, obtained or licensable by Disclosing Party now or in the future.
19.5 In addition to the confidentiality obligations set out in this Clause 19 (Confidentiality), the Parties shall continue to comply with the terms of confidentiality of any additional Non-Disclosure Agreement. Where there is a conflict between the standards of confidentiality in the Agreement, and any Non-Disclosure Agreement, the higher standard shall apply.
Force majeure
20.1 Provided that it has complied with the provisions of Clause 20.3, if a Party (“Affected Part”) is prevented, hindered or delayed in or from performing any of its obligations due to an event of circumstances or occurrences which cannot reasonably be averted or controlled by the party concerned, however excluding power shortages and energy black-outs (“Force Majeure”) and which substantially affects the performance of the obligations under the Agreement, the Affected Party shall not be in breach of the Agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.
20.2 During a Force Majeure Event, the corresponding obligations of the other Party will be suspended, and it’s time for performance of such obligations extended, to the same extent as those of the Affected Party.
20.3 An Affected Party shall not be in breach of the Agreement provided that:
(a) it promptly notifies the other Party in writing of the nature and extent of the Force Majeure Event causing its failure or delay in performance;
(b) it could not have avoided the effect of the Force Majeure Event by taking precautions which, having regard to all the matters known to it before the Force Majeure Event, it ought reasonably to have taken, but did not; and
(c) it has used reasonable endeavours to mitigate the effect of the Force Majeure Event to carry out its obligations under the Agreement in any way that is reasonably practicable and to resume the performance of its obligations as soon as reasonably possible.
20.4 If the Force Majeure Event prevents, hinders or delays the Affected Party's performance of its obligations for a continuous period of more than 1 (one) month, either Party may terminate the Agreement by giving 14 (fourteen) days' written notice to all the other Parties. On the expiry of this notice period, the Agreement will terminate. Such termination shall be without prejudice to the rights of the Parties in respect of any breach of the Agreement occurring prior to such termination and neither Party shall be entitled to any compensation for loss or damage as a result of such termination.
20.5 A Force Majeure Event does not relieve a Party from an obligation to make any payment that has come due under the Agreement.
General
(a) The Agreement constitutes the whole Agreement between the Parties and supersedes and extinguishes all previous drafts, Agreements, promises, assurances, warranties, representations and understandings between the Parties relating to its subject matter.
(b) Each Party:
(i) acknowledges that, in entering into the Agreement, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty other than as expressly set out in the Agreement;
(ii) agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Agreement; and
(iii) waives all rights and remedies which, but for this Clause Error! Reference source not found., might otherwise be available to it in respect of any express or implied representation, warranty, collateral contract or other assurance.
(c) Nothing in this Clause shall limit or exclude any liability for fraud.
21.2 Variation
No amendment or variation of the Agreement shall be effective unless it is in writing, expressly refers to the Agreement, and is signed by the Parties (or their authorized representatives).
21.3 Assignment and other dealings prohibited
(a) The Agreement is personal to the Customer and the Customer shall not, without the prior written consent of ASSA ABLOY (such consent not to be unreasonably conditioned, withheld or delayed), assign, transfer, mortgage, charge, declare a trust of or deal in any other manner with the Agreement or any of its rights and obligations under or arising out of the Agreement, or purport to do any of the same.
(b) The Customer shall not sub-contract or delegate in any manner any or all of its obligations under the Agreement to any third party without the prior written consent of ASSA ABLOY (such consent not to be unreasonably conditioned, withheld or delayed).
(c) ASSA ABLOY will be entitled to assign, transfer, sub-contract, charge, hold on trust for any person and deal in any other manner with any of its rights under the Agreement.
(d) Any sub-contracting will not relieve a Party from its liabilities to the other Party under the Agreement.
21.4 Third Party Rights
(a) A person who is not a Party to the Agreement shall not have any rights under or in connection with it.
(b) The rights of the Parties to terminate, rescind or agree any variation, waiver or settlement under the Agreement are not subject to the consent of any other person.
21.5 Waiver
(a) A Party’s waiver of any of its rights under the Agreement must be in writing and duly executed by it.
(b) No failure or delay by a Party to exercise any right or remedy provided under the Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
(c) No single or partial exercise of any such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
21.6 Rights and Remedies
Except as expressly provided in the Agreement, the rights and remedies provided under the Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.
21.7 Severance
(a) If any provision of the Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.
(b) Any modification to or deletion of a provision or part-provision under this Clause 21.7 (Severance) shall not affect the validity and enforceability of the rest of the Agreement.
(c) If a provision of the Agreement (or part of any provision) is found illegal, invalid or unenforceable and deemed deleted, the Parties shall negotiate in good faith to replace such provision such that, such replacement clause is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
21.8 Notices
(a) Any notice required to be given under the Agreement, shall be in writing and shall be delivered personally, or sent by recorded post or by commercial courier or by email, to the Party required to receive the notice at its address and to the contact set out in the Agreement, or as otherwise specified by the relevant Party by notice in writing to each other Party.
(b) Any notice shall be deemed to have been duly received:
(i) if delivered personally, when left at the address and for the contact referred to in sub-Clause (a) above; or
(ii) if sent by recorded post or if delivered by commercial courier, on the date and at the time that the postal service records delivery or the courier's delivery receipt is signed; or
(iii) sent by e-mail to that Party’s e-mail address (with a copy sent by recorded post or by commercial courier to that Party’s address within 24 hours after sending the e-mail).
21.9 No Partnership or Agency
Except as expressly provided, nothing in the Agreement is intended to, or shall be deemed to, establish any partnership or joint venture between the Parties, constitute either Party the agent of the other, nor authorise a Party to make or enter into any commitments for or on behalf of the other Party.
21.10 Further Assurance
At its own expense, each Party shall, and shall use all reasonable endeavors to procure that any necessary third party shall, promptly execute and deliver such documents and perform such acts as may reasonably be required for the purpose of giving full effect to the Agreement.
21.11 Costs
(a) In the event of ASSA ABLOY or its agents instructing attorneys to collect from the Customer an amount owing to ASSA ABLOY, the Customer agrees to pay all costs on the scale as between attorney and own client, including collection commission and tracing charges.
(b) In the event of ASSA ABLOY or its agent instructing a Debt Collector to collect from the Customer an amount owing to ASSA ABLOY, the Customer agrees to pay collection commission in accordance with the Debt Collectors Act (Act. 114 of 1998).
Dispute resolution procedure
22.1 If a dispute arises out of or in connection with the Agreement or its performance, validity or enforceability, then the Parties shall attempt in good faith to resolve the dispute by escalating the issue internally via their respective account managers; and then their respective Business/Commercial Directors (or equivalent); and then their respective CFOs / COOs. At each level of escalation, the persons involved shall use all reasonable endeavours (for a minimum period of ten (10) Business Days) to resolve the dispute.
22.2 If, following escalation through each of the levels set out in Clause 22.1, the Parties fail to resolve the dispute then the parties shall submit the dispute to the Arbitration Foundation of Southern Africa (“AFSA”) administered mediation, upon the terms set by the AFSA Secretariat. Failing such a resolution, the dispute, if arbitrable in law, shall be finally resolved in accordance with the Rules of the Arbitration Foundation of Southern Africa (“Rules”) by an arbitrator or arbitrators appointed by the Foundation.
22.3 The decision of the arbitrator in accordance with the Rules shall, in the absence of a manifest error, be final and binding on the Parties, and may be made an order of any court of competent jurisdiction.
22.4 Nothing in this Clause 22 shall prevent either Party from seeking an injunction or equitable relief in any competent court for the purposes of limiting a breach or suspected breach of this Agreement or to enforce any judicial award in any court of competent jurisdiction.
Governing law & jurisdiction
23.1 The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Laws of the Republic of South Africa. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to the Agreement or the sales made under it.
Terms and conditions of supply
ASSA ABLOY has established terms and conditions of supply to govern the purchase and sale of our products. These terms cover pricing, payment, delivery, warranties, and returns, and aim to provide a fair and transparent relationship between us and our customers.
Terms and conditions for the supply of products
Delivery and passing of title
Forecasts
3. (a) The Purchaser may provide the Supplier with order forecasts setting out the Purchaser’s need of Products during the time period set forth in this Purchase Agreement (the “Order Forecast”). The Supplier shall use its best efforts to maintain sufficient manufacturing capacity and stock of the Products to meet the requirements set out in the Order Forecast.
(b) Order Forecasts shall not be binding on the Purchaser or give rise to any liability or obligation of the Purchaser to place any Orders for any Products, nor form any commitment to purchase a specific volume of the Products, or any part or material used to manufacture the Products. In addition, no Order Forecast shall give rise to any liability for the Purchaser due to the Supplier’s cost for stocking, etc.
Purchase price and invoicing
4. (a) The Purchaser shall pay the applicable purchase price for each Product as set forth in this Purchase Agreement or Exhibit 1 (Price and Products) attached thereto. The purchase price shall be paid, in the currency stated in this Purchase Agreement, within ninety (90) days from the date of an invoice unless otherwise agreed, subject to correct and complete invoice documentation. Payment of an invoice shall not constitute acceptance of Products.
(b) The Supplier shall issue and date invoices upon each shipment of Products. All invoices shall refer to the relevant Order and include such information as is required by the Purchaser or otherwise required by law.
(c) The prices in Exhibit 1 (Price and Products) shall be fixed during twelve (12) months from the date of this Purchase Agreement unless otherwise agreed in writing. The Lead Purchaser and the Supplier shall in good faith review and agree on the applicable purchase price to apply after the expiration of the twelve (12) month period. The Supplier shall use open book calculation for this purpose. However, if the Lead Purchaser and the Supplier cannot agree on the new purchase price before the end of the twelve (12) month period, this Purchase Agreement may be terminated in writing by either the Lead Purchaser or the Supplier by giving six (6) months’ written notice to the other party. During the six (6) months’ notice period the then current purchase price shall continue to apply.
(d) The Supplier and the Purchaser shall work together to achieve significant reductions in total costs. The Supplier commits to a reduction of minimum five (5) % of the Purchaser’s total spend per annum with respect to the Products delivered to the Purchaser. Performance against the five (5) % goal shall be tracked by the Supplier and reviewed by the Purchaser’s category manager and/or the site management of the Purchaser on a regular basis.
Intellectual and industrial property rights
5. (a) Except to the extent expressly provided herein, each party shall continue to own its intellectual and industrial property rights without conferring any interests therein on the other party and neither the Supplier nor any third party shall acquire any right, title or interest in any intellectual or industrial property rights of any company within the ASSA ABLOY Group.
(b) Regardless of the above, all intellectual property rights with regard to and for the Products, including but not limited to, drawings, designs, models, calculations, tools etc. that are provided by the Purchaser or are created by the Supplier in connection with this Purchase Agreement, shall vest in and exclusively belong to the Purchaser. The Supplier shall, where necessary, take all actions required to ensure that Purchaser receives the rights referred to herein.
(c) To the extent that the Products may be protected by intellectual property rights owned by the Supplier, or the Supplier's licensors, the Supplier hereby grants to the Purchaser, a perpetual, worldwide, non-exclusive, irrevocable, fully paid-up, royalty-free license, including the right to grant sub-licenses, under all such intellectual property rights to: (i) use the Products; (ii) integrate the Products into Purchaser's own Products; (iii) sell, offer for sale, import and export the Products.
(d) Without limiting the generality of clause 5(a) and except as may otherwise be expressly provided for herein, the Supplier agrees that it shall not without the prior written consent of the Lead Purchaser use the trademark "ASSA ABLOY" or any other trademark of any company within the ASSA ABLOY Group for any purposes whatsoever.
(e) To the extent the Products include software (“Software”), the Supplier hereby grants to the Purchaser in perpetuity (or for the maximum period foreseen by applicable law) a non-exclusive, royalty-free, world-wide, unlimited (also with respect to number of users) licence over the Software including without limitation any permanent or temporary reproduction or modification of the Software reasonably required for these purposes, at a charge included in the price of the Products for the purposes of installing, testing, configuring, putting into service, operating, using, developing, modifying, selling, maintaining, adjusting and repairing the Products. The Purchaser shall be permitted to create a reasonable quantity of back-up copies of the Software.
(f) For at least the period under this Purchase Agreement during which the Supplier has agreed to supply spare parts for the Products, the Supplier shall continue to maintain the Software and offer licences to the Software, in the same format and version as made available hereunder, to the Purchaser. During the same period of time, the Supplier will also free of charge offer to the Purchaser all updates offered to its other clients for the Products, including without limitation any related support, maintenance or consultancy services provided free of charge to such other clients. It is acknowledged that the Purchaser may accept or refuse the offer of such updates at its sole discretion without limiting any right or remedy available hereunder.
Purchasers' goods, tools and design
6. (a) All goods, tools and designs or any other property supplied by the Purchaser to the Supplier (the “Purchaser Property”) at the sole cost of the Purchaser, will be and remain the property of the Purchaser and shall be returned to the Purchaser upon request. The Supplier may not make use of the Purchaser Property for any purpose other than for fulfilling its obligations under this Purchase Agreement.
(b) The Supplier will, at no extra cost for the Purchaser, store and maintain all Purchaser Property in good order and condition, upgrade the Purchaser Property (as required) and insure the Purchaser Property on commercially reasonable terms while in the Supplier’s care.
(c) The Supplier shall keep the Purchaser Property clearly separated from its own property and the Purchaser Property shall be marked as property of the Purchaser.
(d) The Purchaser shall have the right to enter or otherwise be allowed access to the Supplier’s premises at any time for the purpose of inspecting and/or removing the Purchaser Property from the premises.
Manufacturing
7. (a) The Supplier shall without limitation be responsible, at no additional cost to the Purchaser, for:
(i) sourcing and procuring all raw materials for the Products;
(ii) obtaining all necessary approvals, permits and licenses for the manufacturing of the Products;
(iii) providing sufficient qualified staff and workers to perform the obligations under this Purchase Agreement;
(iv) implementing and maintaining effective inventory and production control procedures with respect to the Products; and
(v) handling other matters as reasonably requested by the Purchaser from time to time.
(b) The Supplier shall not change any process, material, component, packaging or manufacturing location without the Purchaser’s express prior written approval.
Warranties
8.1 Product warranty
(a) The Supplier hereby represents and warrants on an ongoing basis that:
(i) it has the right and authority to enter into this Purchase Agreement and to perform the obligations set out herein;
(ii) all production and deliveries have been performed with the greatest possible care and in a timely and highly professional manner;
(iii) the Product is free and clear of all encumbrances and other restrictions to title and use that may affect the ownership in or right to any Product pursuant to this Purchase Agreement;
(iv) any user, installation and maintenance documentation is complete, accurate and sufficient for the use, installation and maintenance of the Products and is in accordance with the requirements set forth in this Purchase Agreement;
(v) the Lead Purchaser, the Purchaser and any ASSA ABLOY Group company has and will continue to have (including after the expiry and termination of this Purchase Agreement or an Order, as the case may be) the rights as specified in this Purchase Agreement in and to the Product, granted or assigned under this Purchase Agreement (or any document or agreement made under or pursuant to this Purchase Agreement).
(b) The Supplier warrants that all Products delivered to the Purchaser shall be free from defects in material and workmanship, conform to the Specifications (if any) and be free from design defects and suitable for its intended purpose.
(c) The Supplier further warrants that the Product will comply with all applicable laws, regulations and standards and will not infringe in or violate any third party's intellectual property rights.
(d) The Supplier further warrants that the Products have been manufactured and delivered in compliance with all applicable laws, regulations and standards.
(e) All warranties shall survive acceptance and payment by the Purchaser in accordance with clause 8.2.
8.2 Warranty period and remedies
(a) The Supplier’s warranties hereunder shall extend to any defect or nonconformity arising or manifesting itself within twenty-four (24) months after delivery to the Purchaser, or eighteen (18) months after delivery to the Purchaser’s customers, whichever is the later. For repaired and replaced parts by the Supplier, a new warranty period according to the above shall apply.
(b) If any Product does not conform to any of the warranties in clause 8.1, the Purchaser may require the Supplier to immediately correct or replace such Product at the Supplier’s risk and expense or refund the purchase price.
(c) Any sums due from the Supplier to the Purchaser in accordance with clause 8.2(b) above, shall be paid upon first demand by the Purchaser or, at the Purchaser’s option, through set-off against amounts subsequently invoiced by the Supplier.
(d) The remedies stipulated in clause 8.2(b) above shall be in addition to any other rights and remedies available under law.
(e) If the Supplier fails to correct or replace a defective Product within a reasonable time, the Purchaser may correct or replace such Products and the Supplier agrees to reimburse the Purchaser for the costs incurred thereby.
8.3 Epidemic Failures
If, during the warranty period, defects are reported in more than five (5) % of the total number of Products/units shipped in any consecutive thirty (30) day period (“Epidemic Failure”), the Supplier shall dedicate sufficient resources on a continuing basis, at its sole expense, to identify and eliminate the cause(s) of the Epidemic Failure and shall also, at the Purchaser’s written request, replace or update all Products delivered to the Purchaser with the potential for such Epidemic Failure and reimburse the Purchaser for its commercially reasonable expenses relating to any recalls or related actions taken by the Purchaser. If replacement Products are not provided and/or an acceptable plan to resolve an Epidemic Failure is not provided to the Purchaser within thirty (30) days after it is reported, or such additional period as may be permitted by the Purchaser in its discretion depending on the nature of the Epidemic Failure, the Purchaser may terminate this Purchase Agreement without any liability to the Supplier for such termination. In the event of an Epidemic Failure, the Purchaser is entitled to request a refund or credit for the affected Products (and the Supplier shall provide such refund or credit on the Purchaser's request) and the Purchaser may also cancel any specific Order pertaining to the affected Product.
8.4 Spare parts
(a) During the term of this Purchase Agreement and for a minimum period of five (5) years after termination or expiration of this Purchase Agreement, the Supplier shall make compatible spare parts for all components of each of the Products available for sale to the Purchaser. The spare parts shall be available to the Purchaser at prices equivalent to the prices the Supplier offers to the Supplier’s other customers for such spare parts.
(b) The Supplier warrants that the spare parts shall be free from defects in design, material and workmanship. This warranty shall apply for a period of twenty-four (24) months after delivery.
Quality assurance, audit and compliance with laws
9. (a) The Supplier shall maintain applicable ISO standard certification and/or such other quality systems and procedures as may be agreed from time to time.
(b) The Supplier shall comply with the ASSA ABLOY sustainability program and processes as amended from time to time.
(c) The Supplier shall comply with the ASSA ABLOY Business Partner Code of Conduct and the applicable supplier handbook, as amended from time to time, which upon request by the Supplier shall be delivered by the Purchaser to the Supplier and to ensure compliance with such policies by any subcontractors appointed by the Supplier.
(d) For the purposes of monitoring compliance with this Purchase Agreement and the ASSA ABLOY Business Partner Code of Conduct, the Supplier shall, whether by prior arrangement or otherwise, allow access (or procure access) for the Purchaser and/or the Lead Purchaser and/or their agents and representatives to the Supplier’s manufacturing premises and otherwise to the areas of its and its subcontractors production facilities related to the Products, as well as its quality assurance system.
(e) All Products shall be manufactured and/or supplied in compliance with (i) all laws and regulations applicable to the Purchaser or Supplier, including all economic sanctions and export control laws, regulations, rules or restrictive measures, and (ii) import and export restrictions on materials and items, adopted and enforced by governmental authorities of the European Union, the United Kingdom, the United Nations or the United States (“Economic Sanctions and Export Control Laws”), licensing rules and all relevant regulations and provisions relevant to safety and the environment. These shall also include agreements between forwarding agents and rules and regulations about the shipment of hazardous materials. In particular, the items to be delivered hereunder shall, where applicable, be marked in accordance with the provisions and regulations of the relevant jurisdiction on substances and preparations that are hazardous to health and the environment. The Supplier may be explicitly required to comply with other and/or additional standards and regulations in a Specification (if any).
(f) The Supplier warrants, represents and undertakes that it at all times will act in compliance with Economic Sanctions and Export Control Laws, and that neither the Supplier, nor any of its affiliates, nor any of their respective directors, officers, employees nor, so far as the Supplier knows, any agents or other persons acting on behalf of any of the foregoing:
(i) is, or has been, nor will be, or determined to be owned or controlled by one or more individuals or entities subject to sanctions measures under the Economic Sanctions and Export Control Laws (“Listed Person”);
(ii) has engaged, nor will engage, in any business dealings or activities that would reasonably be expected to result in it becoming a Listed Person;
(iii) directly or indirectly, has conducted or is conducting any business dealings or activities with or for the benefit of, or is otherwise involved in any business with a Listed Person, or otherwise acting in violation of Economic Sanctions and Export Control Laws;
(iv) has engaged or is engaging in any transaction that circumvents, evades or avoids, or has the purpose or effect of circumvention, evading or avoiding, or attempts to violate, any Economic Sanctions and Export Control Laws; or,
(v) is, or has been, in violation of, or subject to, any investigation or enquiry by, or on behalf of, any governmental or other regulatory body relating to Economic Sanctions and Export Control Laws.
(g) The Supplier will inform the ASSA ABLOY Company of any Economic Sanctions and Export Control Laws or restrictions applicable to any Product delivered under this agreement.
(h) The Supplier agrees that the representations and warranties set forth in 9(f) and (g) above shall remain true and correct at all times, and that the Supplier will provide written notice to the Purchaser, as promptly as possible and in any event within five business days, should any representation or warranty fail to be true or correct at any time.
(i) The Supplier will, to the best of its abilities, cooperate with the Purchaser to facilitate compliance with Economic Sanctions and Export Control Laws and will upon request, provide the Purchaser with copies of all documentation relating to the delivery of the Product, including but not limited to, relevant Product classifications under Economic Sanctions and Export Control Laws, as well as other relevant trade-related information, such as origin, classification and value under the customs laws in relevant jurisdictions, US origin content in the Product supplied, and information related to sourcing of materials and sub-suppliers. The Supplier shall also provide information and assistance in relation to licencing and authorisations as needed in relevant jurisdictions.
(j) The Supplier will maintain complete and accurate records concerning all actions taken by, on behalf of, or at the direction of the Purchaser pursuant to this agreement. Supplier shall also provide all information related to any suspected violation or circumvention of Economic Sanctions and Export Control Laws in relation to Products.
(k) Notwithstanding any provision of this agreement, the Purchaser shall not be obliged to make any payment or take any other action under this agreement if the Purchaser believes in good faith that such action may constitute a violation, contribute to a violation, or constitute a circumvention of any Economic Sanctions and Export Control Laws or that the funds provided may be made available to a Listed Person.
(l) The Supplier warrants and represents that all Products, where applicable, are fully compliant with The Restriction on the use of Certain Hazardous Substances in Electrical and Electronic Equipment Directive 2015/863/EU (“RoHS3”), amending Annex II to Directive 2011/65/EC (“RoHS2”), as implemented by EU Member States, or in compliance with any other regulations similar to RoHS3 and RoHS2 of the relevant jurisdictions reasonably acceptable to the Purchaser, except for relevant exemptions where they apply, and which shall be notified in writing to the Purchaser by the Supplier. Any incompliant Products may be rejected by the Purchaser and returned to the Supplier at the Supplier’s cost. The Supplier shall make available to the Purchaser records of its compliance, including a declaration of conformity, with RoHS2 and RoHS3 on the Purchaser’s request.
(m) To the extent the Products or any of the substances contained in the Products falls within the scope of the European Community Regulation 1907/2006 concerning the Registration, Evaluation, Authorization and Restriction of Chemicals or any corresponding regulations in other jurisdictions as agreed with the Lead Purchaser (“REACH”), the Supplier warrants and represents that the Products and/or substances used as raw materials for the production of the Products shall comply with the requirements of REACH and the Supplier further represents that, to the extent required under REACH, the Products or any of the substances contained in the Products is or will be timely (pre-) registered and will remain (pre-)registered for the Purchaser’s use(s), so that the Purchaser is always considered as a downstream user according to REACH. To the extent the Products or any of the substances contained in the Products, require authorization under REACH, the Supplier shall ensure that an authorization is timely obtained and maintained. Upon request from the Purchaser, the Supplier will promptly provide the Purchaser with a written acknowledgement of pre-registration or, when relevant, of registration or authorization of the substances contained in the Products sold or to be sold to the Purchaser. The Supplier remains responsible for all information provided in relation with compliance of the Products sold or to be sold to Purchaser with REACH. Any incompliant Products may be rejected by Purchaser and returned to the Supplier at the Supplier’s cost.
(n) The Supplier shall provide all information needed for the Purchaser to comply with applicable export control laws, including the re-export, of Products or software, data or technology supplied in relation to Products. This information shall include, without limitation: (i) relevant export control classification numbers in relevant jurisdictions; and (ii) Products’ origin and customs classification codes. Declarations of conformity with RoSH2, RoHS3 and REACH shall upon request be provided by the Supplier to the Purchaser within ten (10) business days.
(o) The Supplier shall notify the Purchaser in writing if any Product or part of a Product that the Supplier provides to the Purchaser contains any material from time to time identified as a “conflict mineral” in accordance with the United States Dodd-Frank Wall Street Reform and Consumer Protection Act or any similar legislation in force from time to time. Any failure to present such written confirmation will constitute a representation from the Supplier that no conflict minerals are used in any Product, or part of a Product.
Product liability
10. The Supplier shall be responsible for all Products manufactured by the Supplier and shall effect and maintain sufficient and adequate insurance policies during the term of this Purchase Agreement and any warranty period covering the Products, as further set forth in clause 12 below.
Indemnities and limitation of liability
11.1 General indemnification
Regardless of any other rights which the Lead Purchaser or the Purchaser may have under this Purchase Agreement or applicable laws, but subject to the limitations set out in clause 11.3 below, the Supplier shall defend, indemnify and hold harmless the Lead Purchaser and the Purchaser from and against any third party claims and against any cost, damage, liability, loss or expenses which the Lead Purchaser and/or the Purchaser incurs as a result of the Supplier's negligence or breach of warranty or representation or any other default under or in connection with this Purchase Agreement. This shall include, without limitation, compensation for any cost, expenses, loss or damage which a Purchaser incurs in connection with a product recall which the Purchaser reasonably performs because of the Supplier’s failure to supply the Products in accordance with this Purchase Agreement or which otherwise are deemed defective.
11.2 Intellectual property rights indemnification
The Supplier shall defend, indemnify and hold harmless the Lead Purchaser, the Purchaser and any ASSA ABLOY Group company (as the case may be) against any incurred costs, damages, liabilities, losses or expenses, whether direct or indirect, arising out of or relating to any legal actions, claims or demands brought against the Lead Purchaser, the Purchaser or on ASSA ABLOY Group company by a third party based on the allegation that the Lead Purchaser’s, the Purchaser’s or ASSA ABLOY Group company's (or its subcontractors’ or agents’) possession, use or sale of the Products constitutes an infringement of the intellectual or industrial property rights of a third party.
11.3 Limitations
(a) Except for claims arising under clauses 11.2 above and 16 below, no party shall be liable under this Purchase Agreement for any loss of profit, indirect or consequential damage whatsoever. However, any direct damage or loss incurred by any company within the ASSA ABLOY Group as a result of this Purchase Agreement shall be considered a direct damage to and recoverable loss by the Purchaser.
(b) Regardless of the foregoing, nothing in this Purchase Agreement shall exclude or restrict a party's liability for gross negligence, fraud, wilful misconduct, death or personal injury. Any breach of the Data Processor Agreement and applicable laws on data protection by the Supplier shall always be regarded as gross negligence.
Insurance
12. The Supplier shall maintain comprehensive or commercial general liability insurance (including products liability, property damage and personal injury liability, and any other liability as may be requested by the Purchaser) for claims of bodily injury, including death, and any other damages that may arise from use of the Goods or Services or acts or omissions of Supplier under the Agreement. Such insurance policies will be written with appropriately licensed and financially responsible insurers. Supplier shall inform the Purchaser of any cancellation or reduction in coverage with a minimum of 30 days prior written notice. Certificates of insurance evidencing the required coverage and limits and insurance policies shall be furnished to the Purchaser upon the Purchaser’s request.
Data protection and cyber security
13. (a) To the extent the Supplier is processing personal data on behalf of the Lead Purchaser, the Purchaser and/or any ASSA ABLOY Group company under this Purchase Agreement, what is set out in the Data Processor Agreement shall apply.
(b) The Supplier shall maintain a comprehensive information security program, cyber security and data protection controls, policies and procedures, including oversight, access controls, encryption, technological and physical safeguard consistent with best industry standards and ASSA ABLOY Group policy and requirements, that are designed to protect against and prevent breach, destruction, loss, unauthorized distribution, use, access, disablement, misappropriation or modification, or other compromise or misuse of or relating to any information technology system or ASSA ABLOY Group data, including but not limited to personal information. The Supplier's information security program shall include business continuity and disaster recovery plans that are consistent with best industry standards. The Lead Purchaser and/or the Purchaser, its auditors, and regulators will be entitled to audit the Supplier's systems used for the provision of the Products in order to fulfil any legal or regulatory requirement. This right to audit shall also apply to all third-party providers utilized by the Supplier for the provision of the Products.
Force majeure
14. (a) No party shall be liable to the other party for any delay or failure in performance due to an event of circumstances or occurrences which cannot reasonably be averted or controlled by the party concerned, however excluding power shortages and energy black-outs (“Force Majeure”) and which substantially affects the performance of the obligations under this Purchase Agreement.
(b) If an event of Force Majeure occurs, a party’s contractual obligations affected by the Force Majeure and the period for performing such obligations shall be extended, without penalty, for a period corresponding to the period the party is restricted by the Force Majeure event, provided that the party concerned has (i) without delay informed the other party about the Force Majeure event and the estimated duration and extent of disturbance to the services and (ii) taken all reasonable efforts to mitigate the effects of the Force Majeure.
(c) Regardless of the foregoing, if the Force Majeure is expected to last for more than two (2) weeks, or if the Supplier may not be able to meet an agreed delivery date, the Lead Purchaser or the Purchaser may terminate the Order concerned as well as any other Orders affected by Force Majeure that has not yet been delivered, with immediate effect. The Supplier shall not be entitled to any compensation for loss or damage as a result of such termination.
Termination
15. (a) Unless otherwise set forth in this Purchase Agreement, this Purchase Agreement may be terminated (in whole or in part) by the Lead Purchaser at any time by giving three (3) months’ notice to the Supplier and by the Supplier by giving six (6) months’ notice to the Lead Purchaser. Any accepted and outstanding Orders shall remain unaffected by the termination unless terminated in accordance with the below.
(b) The Lead Purchaser may terminate this Purchase Agreement (including any Orders) and the Lead Purchaser or the Purchaser may terminate an Order, with immediate effect if:
(i) the Supplier commits a breach of a material obligation or performance under this Purchase Agreement or any Order, which, if capable of remedy, is not remedied within thirty (30) days of the Lead Purchaser or the Purchaser notifying the Supplier of said breach; or
(ii) the Supplier repeatedly fails to deliver the Products in compliance with the terms and conditions of this Purchase Agreement or any Order; or
(iii) the Supplier repeatedly fails to meet a confirmed delivery date; or
(iv) the Supplier ceases to carry on its business or substantially the whole of its business; or
(v) the Supplier files, or has filed against it, a petition for voluntary or involuntary bankruptcy, is generally unable to pay, or fails to pay, its debts as they become due, makes or seeks to make a general assignment for the benefit of its creditors, applies for, or consents to, the appointment of a trustee, receiver or custodian for a substantial part of its property or business or becomes insolvent; or
(vi) the Supplier is in breach of the ASSA ABLOY Business Partner Code of Conduct and/or clause 13(b) and/or the Data Processor Agreement; or
(vii) the Supplier or its owner(s), directors or officers becomes a Listed Person, or if the Supplier breaches any applicable sanctions or export control rules, or if a party’s ability to fulfill any obligation under this Purchase Agreement or any Order is materially affected by the imposition of sanctions or export control rules, or if either party's continued performance of any obligation under this Purchase Agreement or any Order poses material risk of exposing the party to any sanctions or secondary sanctions; or
(viii) there is a change of control of the Supplier, whereby fifty percent (50%) or more of the equity ownership of the Supplier becomes owned or otherwise controlled by any one person or group of persons acting in concert (not being the persons holding such shares or exercising such control at the date of this Purchase Agreement).
(c) The Supplier may terminate this Purchase Agreement with immediate effect if (i) the Lead Purchaser commits a breach of a material obligation under this Purchase Agreement which, if capable of remedy, is not remedied within thirty (30) days of the Supplier notifying the Lead Purchaser of said breach or (ii) the Lead Purchaser files, or has filed against it, a petition for voluntary or involuntary bankruptcy, is generally unable to pay, or fails to pay, its debts as they become due, makes or seeks to make a general assignment for the benefit of its creditors, applies for, or consents to, the appointment of a trustee, receiver or custodian for a substantial part of its property or business or becomes insolvent. The Supplier may terminate an Order if any of the circumstances set forth in (i) and (ii) above occur in respect of the Purchaser.
Confidentiality
16. (a) Each party agrees that it shall not disclose any confidential information of the other party nor use any such information other than for purposes of performing its obligations and exercising its rights under this Purchase Agreement. “Confidential Information” means all non-public or proprietary information treated as confidential by a party to this Purchase Agreement, including, without limitation, any and all financial, technical, marketing, commercial, legal, production data or other information of whatever nature, irrespective of whether such information has been or will be disclosed in writing, verbally or in any other form, disclosed to the other party under this Purchase Agreement.
(b) Regardless of the above, the term Confidential Information shall not include any information which the party receiving the information can clearly establish by documented evidence (i) was at the time of disclosure to it, in the public domain; (ii) was after disclosure of it, published or otherwise becomes part of the public domain through no fault or breach of the receiving party; (iii) was known to the receiving party prior to such disclosure, without any undertaking towards a third party to keep such information confidential; (iv) was provided to it from a third party who had a lawful right to disclose such information to it and which was disclosed by such third party without any obligation for the receiving party to keep such information confidential; or (v) was independently developed by the receiving party without use of the Confidential Information of the disclosing party.
(c) Any party shall be entitled to disclose Confidential Information in response to a valid order of a court or any other governmental body having jurisdiction over the respective parties or this Purchase Agreement or if such disclosure is otherwise required by law or by any binding applicable stock exchange rules, provided that the party shall first, to the extent possible, notify the other party of the required disclosure and make reasonable efforts to reduce any damage to the other party resulting from such disclosure.
(d) Each party shall ensure that any person to whom the receiving party gives access to Confidential Information of the disclosing party will comply with the confidentiality requirements set out in these Terms. The receiving party shall be responsible for any breach of such confidentiality requirements by such persons.
(e) The Supplier shall upon termination of this Purchase Agreement, or upon written request from the Purchaser or the Lead Purchaser, immediately cease to use and return to the Purchaser or the Lead Purchaser, or destroy, all documents and data containing Confidential Information.
(f) The Supplier shall provide to the Purchaser or the Lead Purchaser as soon as practicable a written certificate stating that it has destroyed or returned to the Purchaser or the Lead Purchaser all documents and other property and performed all acts referred to in clause 16(e).
(g) The obligations in this clause 16 shall apply for the duration of this Purchase Agreement and for a period of ten (10) years thereafter.
Miscellaneous
17.1 Assignment
The Supplier may not assign this Purchase Agreement, nor sub-contract its obligations hereunder, to any third party without the prior written consent of the Lead Purchaser. The Lead Purchaser shall be entitled to assign this Purchase Agreement or parts thereof, to any other ASSA ABLOY Group company and a Purchaser shall be entitled to assign any Order (to which it is a party) to any other ASSA ABLOY Group company.
17.2 Subcontracting
Any subcontracting by the Supplier in accordance with the provision of this Purchase Agreement may only be made to such subcontractors as has been approved in advance by the Purchaser in writing. Any such subcontracting shall not relieve the Supplier of any obligation or responsibility for the obligations so subcontracted. The Supplier shall thus be liable for any obligation or responsibility of the subcontracting party as if the Supplier had performed the obligations itself.
17.3 Public announcements
All press releases, public announcements or public relations activities by the Supplier with respect to this Purchase Agreement or the transactions contemplated herein shall be approved by the Lead Purchaser in advance of such release or announcement. The Supplier shall, however, not be prevented from, after reasonable consultation with the Lead Purchaser, disclosing such information which is required under applicable law, rules or regulations (including any applicable stock exchange regulations) or order of a competent court.
17.4 Set-off
The Purchaser shall be entitled to set off any amount owing at any time from the Supplier to the Purchaser against any amount payable at any time by the Purchaser to the Supplier.
17.5 Survival
Expiry or termination of this Purchase Agreement does not affect a party’s accrued rights and obligations at the time of expiry or termination.
17.6 Severability
If any provision of this Purchase Agreement or these Terms is held by any court or other competent authority to be void or unenforceable in whole or in part, the other provisions of this Purchase Agreement or these Terms and the remainder of the effective provisions shall continue to be valid. The parties agree to replace such a void or unenforceable provision by a provision that is valid and enforceable and that comes as close as possible to the common intention of the parties underlying the void or unenforceable provision.
17.7 Entire agreement
This Purchase Agreement supersedes all prior agreements and understandings (whether written or oral) between the parties with respect to the subject matter hereof.
17.8 Amendments
Changes of, or amendments to, this Purchase Agreement shall be made in writing. Such changes or amendments shall be duly signed by the authorized representatives of the parties.
17.9 Waivers
A party’s waiver of any of its rights under this Purchase Agreement must be in writing and duly executed by it. No single or partial waiver of any such right or remedy shall preclude any other or further exercise of that or any other such right or remedy.
17.10 Notices
Any notice permitted or required to be given to a party under this Purchase Agreement shall be in writing and sent to its address as set forth in this Purchase Agreement or to such other address as such party has provided the other in writing for such purpose. Notices may be sent by post, courier, e-mail or fax. Notices shall be deemed to have been duly given (i) on the day of delivery when delivered in person, by courier, email or fax and (ii) three (3) business days after the day when the notice was sent when sent by post. In each instance, however, excluding Saturday, Sunday and public holidays.
17.11 Governing law
This Purchase Agreement shall be governed by, and construed in accordance with, the substantive laws of Sweden.
17.12 Dispute resolution
(a) Any dispute, controversy or claim arising out of or in connection with this Purchase Agreement, or the breach, termination or invalidity thereof, shall be finally settled by arbitration in accordance with the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce. The arbitral tribunal shall be composed of three (3) arbitrators. The seat of arbitration shall be Stockholm, Sweden, and the language to be used in the arbitral proceedings shall be English.
(b) If there is more than one dispute, controversy or claim arising out of or in connection with this Purchase Agreement, and/or any other document made pursuant thereto, such disputes, controversies or claims, shall, unless deemed inappropriate by the arbitral tribunal in its sole discretion, be settled within the same arbitration proceedings, or, at least, by the same arbitrators.
(c) The information concerning any dispute, controversy or claim arising out of or in connection with this Purchase Agreement, including any arbitral award, shall remain confidential, save that a party may disclose such information if necessary to exercise its rights under this Purchase Agreement, any arbitral award or due to regulatory requirements.
(d) The United Nations Convention for the International Sale of Goods 1980 (CISG) shall not apply to this Purchase Agreement.