Loading bay equipment & dock leveller repairs
It’s important that loading bay equipment and dock levellers are functional at all times, so if repairs are needed they must be carried out swiftly and with minimal disruption.
When loading bays are not working correctly, they become a danger to those using them because the distance or height difference between a vehicle and the building is no longer bridged effectively. As well as presenting a risk to health and safety this also causes a breach in security – and results in disruption to logistics operations. It is therefore essential that defective dock levellers, whether freestanding or part of a load house, are professionally repaired as soon as an issue is identified.
In addition to any problems that may arise with the dock leveller the loading dock door can also develop faults. Find out more information about our repair service for industrial and sectional doors below.
Fast and reliable repairs to your loading bays
If loading bays or dock levellers develop a fault, the ASSA ABLOY Entrance Systems repair service can act fast. Our Ireland-wide network allows us to respond to faults within 24 hours and we will always do what we can to repair malfunctions on the first visit. Our team of professional technicians work quickly to ensure that downtime is minimised.
Where customers have a Pro-active Care service agreement in place, we make every effort to repair systems within 24 hours from damage being reported, getting operations up and running as quickly as possible to reduce losses.
Possible causes for dock leveller repairs
Loading system faults can have a range of different causes, from error messages on the dock leveller control panel, to the lip of the leveller not fully extending. In the event of any fault, the ASSA ABLOY Entrance Systems service team should be notified immediately for repair to avoid subsequent errors. In the case of hydraulic dock levellers, repairs may also be required if hoses or cylinders are defective, or in the case of oil dripping from the loading system unit.
With all of these faults, the dock leveller should be repaired immediately for both safety reasons and to maintain the longevity of the system. If an oil change or dock leveller maintenance is due as part of your maintenance contract, this should be carried out in a timely manner to minimise the likelihood of subsequent malfunctions - for example, porous seals should be replaced before the entire loading system fails.
Whatever repair is needed, our professional team of technicians can help. The ASSA ABLOY Entrance Systems repair service is available across Ireland and can work on loading systems and dock levellers from any brand or manufacturer, ensuring proper maintenance and reliable operation at all times.
Accreditations
Quality, Health, Safety, and Environmental (QHSE)
At ASSA ABLOY, we maintain high standards in Quality, Health, Safety, and Environmental (QHSE) practices with internationally recognised certifications.
ISO 9001:2015
Our ISO 9001:2015 certification for Quality Management, awarded by LPCB since 1988, demonstrates our excellence in industrial door and loading bay equipment services.
ISO 45001:2018
Additionally, our ISO 45001:2018 certification by ISOQAR UK assures our commitment to safety in sales, installation, and repair of industrial doors and vehicle docking systems.
Company Approvals
At ASSA ABLOY, our numerous certifications and approvals from respected organisations such as SafeContractor, CHAS, Constructionline, Facilitiesline, Acclaim, Acclaim DTS, HACCP International, Secured by Design (SBD), and Avetta, highlight our commitment to excellence and safety. These endorsements emphasise our dedication to delivering top-quality products and services while prioritising safety, security, and compliance in all aspects of our operations.
Memberships
ASSA ABLOY Entrance Systems is proud to be affiliated with key trade associations and industry bodies, including:
Door and Hardware Federation (DHF)
As an active member of DHF's Industrial Door group, we help drive standards for door installations and maintenance across the UK.
British Institute of Facilities Managers (BIFM)
Our membership in BIFM's register demonstrates our commitment to delivering quality solutions to facilities management companies and their suppliers.
Processing and Packaging Machinery Association (PPMA)
Being part of PPMA allows us to promote machinery sales and provide technical expertise to over 500 member companies, both domestically and internationally.
Why Choose ASSA ABLOY?
24/7 Priority Service - In the event of downtime, our local presence and fast response time ensures minimal disruption to your business.
First-Time & Long-Term - Our large inventory of spare parts and trained technicians ensure first-time and long-term fixes.
Original Spare Parts - As the original equipment manufacturer, we always use genuine spare parts to keep your entrance solutions in perfect condition.
Service All Doors - We service all types of industrial doors and loading bay equipment regardless of brand.
Safety And Quality Checks - All our packages include safety, compliance and quality control checks.
Digital & Connected Technology - With our digital services you get access to real-time data, analytics and full-service overview for maximum control.
Technical Documentation - We have defined procedures and specifications for servicing of all your doors and provide you with the full overview.
Budgeting - We offer service agreements, upgrades and emergency repairs, which enables you to plan and budget on an annual basis.
Get in touch
Want to know more about our products and solutions, our service or have feedback to share? You're welcome to send us an email or give us a call. Your questions and comments are important to us.