NEWSYale After-Sales Service Tender Invitation
Yale After-Sales Service Tender Invitation
2026-09-17
1 min read
ASSA ABLOY Hong Kong Limited (Yale Hong Kong) hereby invites qualified service providers to submit proposals for the provision of after-sales services for Yale products in Hong Kong. We are seeking experienced and capable partners who can deliver professional, reliable, and customer-focused after-sales support in accordance with Yale's service standards and operational requirements.
The selected service provider will be responsible for the after-sales support and warranty services for Yale Smart Door Lock products, including:
- Customer hotline support
- Technical support and troubleshooting
- Installation and repair appointments
- Emergency on-site services
- Maintenance and corrective repairs
- Unlocking services
- Service order management and reporting
RFQ Release Date: 16 September 2026
Submission Deadline : 22 September 2026, 6:00 PM (Hong Kong Time)
Tender Interview : 24 September 2026
Submission Method : Interested service providers should submit their proposal by email before the submission deadline.
Tender Enquiries
Kelvin Chak, Sales Manager
Email: kelvin.chak1@assaabloy.com
Proposal Submission
Derek Au, Supply Chain Manager
Email: derek.au@assaabloy.com
Please download the RFQ document and associated files for full tender requirements and submission instructions.