Always at your service
From regular maintenance and repairs to training teams to the access experts, we offer a complete range of services for all makes and models. Our planned maintenance and service agreements keep your solutions up to date and prevent downtime.
Service Expert service for automatic and industrial doors
We provides comprehensive automatic door service, maintenance, and repair solutions for commercial and industrial facilities. Our factory-trained experts help minimize downtime, extend system lifespan, and ensure compliance with safety standards.
24/7 Full Lifecycle Maintenance and Service Team
We run a large professional technical team and a dedicated service fleet in Hong Kong and Macau to provide 24/7 emergency support. This service guarantees zero downtime for critical environments like hospital operating rooms, airports, and high-traffic logistics hubs.
Preventive maintenance, repairs, and upgrades you can trust
Regular maintenance and timely repairs are essential to keeping your automatic and industrial doors running smoothly. Our certified technicians provide preventive care, compliance inspections, and 24/7 repair support for all major door systems.
Comprehensive support from factory-trained experts
With years of service expertise, ASSA ABLOY technicians deliver fast diagnostics, component replacements, and performance optimization for every type of automatic and industrial door.
- Diagnostic assessment and troubleshooting
- Hardware repair and component replacement
- Software updates and configuration
- Performance optimization
- Preventative maintenance
We offer specification for most doors
From planning and design to construction and delivery, we can support you in meeting the requirements of your project. Benefit from our expert knowledge of sustainability, aesthetics, functionality and regulatory compliance so you achieve a smooth flow of people, goods, and vehicles.
10 reasons to choose ASSA ABLOY for automatic door service
- Customized to your needs
Choose from three service levels, plus additional options, including on-demand support and CO₂-reducing refurbished spare parts. - Comprehensive maintenance with legal inspections
Save on third-party inspection costs with preventive door maintenance that includes addressing safety issues. - Customer-focused services
Response times between 4 and 48 hours, expert repair advice, and cost-effective solutions tailored to your needs. - Repair and maintenance to ensure compliance
Certified inspections to ensure you meet the requirements of local codes and standards. - Manufacturer independent
Qualified service technicians have a 90% first-time fix rate, regardless of the door manufacturer.
- Extended system lifespan
Ongoing maintenance of your automatic and industrial door systems can extend the life of the doors. - Expert support
Over 30 years of experience, with highly qualified and skilled personnel. - 24/7 availability
Most markets offer 24/7 assistance, plus QR tags for reporting issues without needing to call. - Transparent communication
Digital inspection reports, data extraction, and budgeting recommendations for full cost control. - Long-term value preservation
A smart investment for optimal performance, including upgrades like energy efficiency settings and value enhancements.
Download our brochures
Automatic Door Maintenance services
- ASSA ABLOY Entrance Systems Hong Kong Maintenance Service Catalog_2026(PDF, 4 MB)
We can specify almost any opening.
All design professionals face challenges. ASSA ABLOY Hong Kong offers comprehensive, professional and FREE specification service for any openings by our experienced Architectural Hardware Consultants over 30 years, helping you to meet all the requirments without compromising the integrity of your design. From product research and selection to schedule preparation and providing you with valuable training and educational opportunities, our team is there every step of the way.
So relax. Let our team take care of it.
Architectural Hardware Specifications
- Develop detailed, non-proprietary, open and competitive architectural hardware specifications and schedules
- Meet with Design Professional and/or Owner to discuss project requirements and security coordination
- Assist Owner in development of keying schedule
- Development of punch list during Contract Administration
Electronic Access Control Specifications
- Develop detailed specifications
- Assist with sizing and layout of systems
- Assist with advice of any structural requirements you may need to consider
Other Related Services
- Budget preparation
- Review of substitution requests
- Submittal review
- Response to RFIs, Owner’s comments, and comments from other entities
Customer reference case
ASSA ABLOY customers around the world!
How can we help?
From repairs to service agreements and specification - whatever your need we're here to support.
Building specification services
We work closely with architects to visualize, model and build safety and security into any building.
Educational programs
Would your team like to learn more about our solutions or perhaps you'd like to improve your own knowledge? Get in touch with us to learn more about our educational programs and trainings.
Maintenance
With one of our flexible service agreements, you can set the level of care that’s right for you. Rest easy knowing our regular maintenance and safety checks are keeping your equipment in the best shape possible.
Modernization
Keep your entryways up to date without having to replace them – keeping safety, efficiency, and sustainability at the forefront of how you do business.
Repairs
If things suddenly go wrong, time is money. That’s why we’re on call 24/7 and aim to fix things first time—always keeping safety our top priority.
Specification
All design professionals face challenges. ASSA ABLOY Hong Kong offers comprehensive, professional and FREE specification service for any openings by our experienced Architectural Hardware Consultants for over 20 years, helping you to meet all the requirments without compromising the integrity of your design.
