Stakeholder engagement ASSA ABLOY’s stakeholders are those who have a direct relationship with the Group, are affected by the Group’s operations, or affect ASSA ABLOYs ability to develop the business. The Group applies an open-door policy to all its external contacts. The level of impact and the nature of the relationship differ between stakeholders. Therefore ASSA ABLOY engages in dialogue with various stakeholders in different ways. Example of engagement activities are: involving customers in the product development process through Voice of the Customer engaging suppliers through the sustainability audit process keeping a dialogue with employees through the daily work as well as trainings, the employee survey and work council a targeted dialogue on sustainability issues with the investment community as a complement to capital markets day,etc. external recognition such as sustainability indexes and participation in the Carbon Disclosure project.