HID ensures secure mobile and internet banking in Croatia


Hypo Alpe-Adria-Bank ranks in the top five banks in Croatia that offer financial services to individuals, sole proprietors, and corporate entities.


Hypo Alpe-Adria-Bank needed to address the growing customer needs for “anytime, anywhere” banking access throughout the country. To do this, the bank needed a convenient and innovative integrated authentication platform to secure its internet and mobile banking, while also offering a flexible, future-proof framework for adding multi-factor authentication to respond to current and evolving online threats. 


HID Global helped Hypo Alpe-Adria-Bank implement two-factor authentication for its innovative mobile banking solution. This deployment of HID Global’s ActivID Authentication Appliance was a critical component for providing customers with peace of mind when accessing banking services from anywhere and from multiple devices. It also strengthened Hypo Alpe-Adria-Bank’s multi-channel strategy by applying consistent security across multiple service channels, thus adhering to common best practices for online banking.

Based on its successful relationship with HID Global, the bank continues to confidently rely on HID solutions to secure new service offerings for small and medium-sized retail, corporate and mobile banking customers.

Additional facts about the project

  • The HID Global solution allowed Hypo Alpe-Adria-Bank to centralize credential management across a broad range of users and device types, and provided the path for implementing a risk-appropriate platform to address rising online malware threats.
  • As adoption of service channels such as mobile banking continually increase, HID Global’s ActivID Authentication Appliance is expected to give the bank a significant return on investment.
  • Hypo Alpe-Adria-Bank currently has 75,000 retail and corporate internet banking users, and 25,000 retail customers using its new mobile banking service.