Mobile access pilots with enterprise end users completed successfully

NFC-enabled smartphones have a powerful role to play in mobile access control, secure identification and door security, as HID Global has demonstrated with two recently completed pilot programs, in which employees were able to conveniently open doors with their mobile devices – without compromising physical enterprise security.

The pilot programs were conducted at the headquarters of Netflix, the world’s leading internet subscription service for TV series and films, and Good Technology, the leader in secure enterprise mobility solutions. The technology used included HID Global’s iCLASS SE platform, incorporating iCLASS Seos credentials that are portable for use on NFC-enabled smartphones.

ASSA ABLOY Seos is the world’s first commercial ecosystem for issuing, delivering and revoking digital keys on mobile phones with NFC technology. With Seos, mobile phones can replace mechanical keys and access cards and open doors to homes, hotels, offices, hospitals, universities, industries and commercial buildings.
Pilot program participants said improved security was one of the many benefits of using smartphones to open doors. “Technically, the physical security (with NFC-enabled smartphones) is better since it requires that a person know the phone can be used as a key, know the passcode to get into the phone, and know how to activate the key,” said Netflix desktop analyst David Tsai. Similar feedback was provided by Netflix helpdesk support technician Lynn Chikasuye, who said: “People will rarely lend out their phone, which prevents unwanted use.”

Good Technology also cited the security benefits of mobile access control as compared to photo ID badges, along with improved user convenience for today’s highly mobile workforce. “Our customers are always looking at new ways to enable mobile worker productivity and efficiency without having to take security risks,” said Michael W. Mahan, SVP Special Markets, Good Technology. “This pilot proved that using both a layered security approach and smartphones to provide secure physical access to buildings is a great way to meet their goals of adding security without complexity.”

Pilot details

HID Global’s multiCLASS SE readers replaced proximity readers at selected locations in both the Netflix and Good facilities, and pilot participants at each company were given Samsung Galaxy S III handsets. The handsets were equipped with NFC capabilities and HID Global digital keys, so they could securely store and emulate user credentials and open doors by “presenting” the handsets to the HID Global readers.

Read about the pilot results on the HID Global website.