Indian health project benefits from secure card issuance

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HID provided an Indian health project with the solution of secure card issuance for a nation wide health project for families below poverty line. Illness remains one of the most prevalent causes of human deprivation in India, as majority of the workers are still without any social security coverage and insurance.

In 2007 the Ministry of Labour and Employment of India launched a new smart card based cashless health insurance scheme called Rashtriya Swasthaya Bima Yojna (RSBY), which aimed to cover the entire country’s population in 5 years. The estimated number of families are below poverty line are 60 million.

Every beneficiary family was issued a biometric-enabled smart card containing the user’s photograph and a fingerprint, along with the pre-determined about of funds available to them for healthcare expenses. The Government of India’s smart card program could improve patient and administrative processes, both for the patient beneficiary and the hospitals. The user only needed to carry his/her smart card and provide a fingerprint verification when they went to the RSBY empanelled public and private hospitals across the country.

The System Integrator decided to partner with Lipi Data Systems for its professional services and the excellent performance of HID Global’s printer Fargo C30e.

“Once we had been selected for the project, we set up a dedicated technical team to support the deployment. Firstly, we estimated the manpower and hardware that we needed for the entire project and secondly, we developed contingency plans that addressed specific emergency scenarios,” said Lalit Agarwal, business head – card division, Lipi Data Systems Limited.

“Reliability was the most important concern for the System Integrator. We had to ensure the printers functioned properly on site since a malfunction of the printers would not only lead to a delay in the program roll-out, it would also cause substantial penalties to be levied against the System Integrator,” continued Agarwal. “Due to the large database associated with the the program, the System Integrator had set a very high standard for the partners’ efficiency.

Since RSBY is a nationwide program that covers all 28 states in India, mobile stations were set up at local centers for program registration. These stations were equipped with the hardware required to collect biometric information (fingerprints) of the members of the household covered and to instantly print smart cards with a photo. Smart cards were issued on the spot once the beneficiary has paid the registration fee.

As of today, more than 1,000 Fargo C30e printers have been deployed on the project. Smart cards started being deployed in the states of Haryana and Rajasthan in early 2008 and more than 4 million cards have been printed on Fargo printers.

“The use of smart card makes the RSBY program foolproof and secure since the beneficiary’s identity is verified through both a photograph and a fingerprint.” said Agarwal. “A large portion of the workforce have benefited under the program by using these smart cards printed on the Fargo C30e.